klant
NLThey are cheating customers They are cheating customers. When I started the campaign, there was standing, that with spending of 380 euro in 60 days you get 380 for free. I started a campaign of 265 euro. But when I did, I didn’t see the promised 380 euro’s anymore, or how to get it. I putted my campaign on hold when there only was spend 160 euro. I did not trust it. But I already had payed the 265 euro. And they did not a refund of the rest of the money. I was thinking this is wasting money. I tried to start the campaign again. But I had to pay for a new account! I did, because I was thinking, I’m losing 100 euro. I thought when I pay the new amount the old campaign will start again. The old campaign stays stopped, so that was losing 100 euro and I didn’t get the promise 380 euro. I had paid 410 euro in 30 days, and is is completely wasting of money. I think this is theft. I hope somebody can help. Because the company isn’t. I will advise people to use google ads, but not wit Kliken. I hope as well that moneybird is quiting with this faking compagny. 19-02-2024 The reaction of Cliken is totaly not true either. I have a list of mails of your compagny from almost 3 month's with the same reaction. (Hello, Good day! We did not receive any update yet. We sincerely apologize. If you have any additional questions, comments, or feedback, please feel free to respond to this message. Regards, Toni ) This reaction was given for at least 2 months every day! I have a copie of the promotion you promised.So what you are saying that Google has to pay it, isn't true. Or the information you provided was misleading. Because it stated on your account that I would get the promotion. At this moment without paying anything, I have the same amount of viewers of my website.
Di-Jo Heemskerk
NLscam warning for months i kept asking for fixing a bug that made my listings worthless, they keep promising that they wil fix it and also claiming that they have fixed it. but they never did. they just keep collecting the monthly fee. so i canceled and asked for a refund, but did not get it. now i need some invoices for tax purposes but they just reply with a basic reply that they need some time to review the case (what they always say) and then 1 or 2 days later close the ticket, after reopening they just close it . experience date is for the last issue if this is not a scam then they are the most incompetent and you should not work with them edit after request -> you can find my info by ticket number 288821 edit2 : They have finally refunded me and apologised. also they say some people over there will get training to do better. so 1 extra star because they did beter, but only one because it should have not come to this.
Deepy
GBAbsolutely useless I'd say Absolutely useless I'd say, avoid they are a scam. They tried 6 weeks to try and put my site on Google. Response to queries is very slow, reply every 24 hours. I went somewhere else and was live on Google Shopping within 3 days
Eugenio Gianessi
FRLiterally a scam Literally a scam, my wife got charged for a few months before we noticed and we didn't ever subscribe. Hopefully the bank will refund us.
C Reeve
GBSupport is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.