From a business person's perspective...How could you name this issue? I have been charged three months for some advertising services, when I found out that none of the ads were circulating in the web. I have only been refunded the money for one month payment. Kliken has just not fail to meet my expectations but also charged me for it and now ignoring my e-mails in which I'm claiming the rest of MY money. How could you call this?

Good service but poor customer support Good service but poor customer support. I ran a campaign with them and it was all good in the beginning till my kliken account had some issues and I couldn't make payments anymore. I have spoken to the customer support severally and they keep saying their looking into the matter with no concrete results. Really poor customer service and the billing department is never available

scam warning for months i kept asking for fixing a bug that made my listings worthless, they keep promising that they wil fix it and also claiming that they have fixed it. but they never did. they just keep collecting the monthly fee. so i canceled and asked for a refund, but did not get it. now i need some invoices for tax purposes but they just reply with a basic reply that they need some time to review the case (what they always say) and then 1 or 2 days later close the ticket, after reopening they just close it . experience date is for the last issue if this is not a scam then they are the most incompetent and you should not work with them edit after request -> you can find my info by ticket number 288821 edit2 : They have finally refunded me and apologised. also they say some people over there will get training to do better. so 1 extra star because they did beter, but only one because it should have not come to this.

so far it's proven to be a scam so far it's proven to be a scam. they won't reply , they won't refund for a service that they are NOT actually in control.

Support is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.