Denis Schmidt
DEPlease refund my money Same issue as the other customers. I paid 160usd to publish my e-commerce on google shopping and they never delivered what promised. Couple of days ago, they send me an automatic message telling me that they cannot publish my products due to "misreprentation". then they proceeded to copy paste to me some rules from google shopping policy pages and that's it. Please refund my money and please do it now. My request is in ticket #330465
C Reeve
GBSupport is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.
Deepy
GBAbsolutely useless I'd say Absolutely useless I'd say, avoid they are a scam. They tried 6 weeks to try and put my site on Google. Response to queries is very slow, reply every 24 hours. I went somewhere else and was live on Google Shopping within 3 days
Eugenio Gianessi
FRLiterally a scam Literally a scam, my wife got charged for a few months before we noticed and we didn't ever subscribe. Hopefully the bank will refund us.
Elen M
PLWhy Ecwid working with rogue Kliken Why Ecwid working with rogue Kliken. When I paid for Google shopping adv, Ecwid didn't even bother to inform me that they work through some Kliken. They took $160 and after one month my conversion rate became terrible due to Kliken. They have broken everything that I built with my hardworking. I had no refund and even no "sorry, we are teams of idio and because of that we destroy everything", nothing like that. Now it is easier to start my shop from the beginning than to improve after mediocrity аnd thif who orginized Kliken.