Sara Johansson
SEWARNING! WARNING! I have used Kliken for a few months and in the beginning I received quite a lot of clicks, then the clicks plummeted down to basically nothing. I had to call this company many times to have somebody help me optimize my campaign. No help at all, the only answers that I received was ”add more keywords” (Well, I had 50 keywords). I launched a campaign with Google Ads directly and have received the same amount of clicks for one third of the price that I paid Kliken. I called Kliken about a refund: one of their employees said I will receive 100$ as a refund (I canceled my campaign) then a few days later it’s all of a sudden 70$. It is impossible to reach the billing department on phone. They said somebody will email me about the refund. Two days passes: still no email. I call them again. I think I have called this company 5 times in order to receive proper information about the refund: how much will be paid back and when. I received an email from them that said ”refund case is solved” - still no information. I then had to call them again. Remember that I warned you! Please launch a campaign with Google Directly.
Yulia Aspinall
GBBeware the SCAM Beware the SCAM! DO NOT CONNECT TO KLIKEN 1. Kliken is SCAM. Kliken acts on behalf of GOOGLE, but has NO AGREEMENTS with GOOGLE. If you advertise directly with Google before you would know that you can set up adverts absolutely FREE. Google ask you to set up LIMIT and only charge your account if there was a click on your advert until the limit is reached. Kliken TAKES money for ads and "the limit" BEFORE ANY CLICKS. In fact, Kliken DOES NOT DO any job, YOU DO! Kliken commits to do NOTHING, but makes you to agree by pretending to act on behalf Google. Kliken HAS NO AGREEMENTS with GOOGLE!!!! 2. kliken is FISHING forb your personal information Kliken pretends to be you by OVERTAKING your Google account. All the information on Google provided by you, but your account CONTROLLED by Kliken. 3. BREAKS international Consumer Law. You CANNOT cancel. Even if you realised that you have been scammed, Kliken will not return your money. There are NO CANCELLATION. Not immideate, not in 24 hours, not in 48 hours. Not at all. Instead there is YOUR COMMITMENT for Kliken to charge your account. Until you fill multiple forms, disconnection from Google Merchand Center, send multiple emails to Kliken so called customer Services, NOTHING will work. Total scam and ECWID allows that. I'll report to all the possible UK authorities to try to stop it
Peter Salanje
ZAVery bad customer service, I have lost $1000 with them Don't go for this company if at all, they just suspended my accounts with $2500 in ads that I paid a few days ago, when I call they say they will refund, I purchased another campaign and another one still for $1300 but now its refunded. we have spend $3000 with them in the past month alone and I'm so frustrated, feel like going to them. feel so helpless, every time I call them, they say they have to escalate the issue etc and you will wait weeks for that. until they sort out my issue, I will come and update but so far, I am very much unhappy with liken.
Jan Erik Balto
NOGood service, bad customer support. This service is perfect when everything works. Im earning money by the minute.. But as soon as i run inn to problems the customer service is very bad. My service has been down for 1 month now and i get a mail every other day with tips on how to fix it. Seems like automatic e-mail because the do not answer my questions and do not reply directly.
Denis Schmidt
DEPlease refund my money Same issue as the other customers. I paid 160usd to publish my e-commerce on google shopping and they never delivered what promised. Couple of days ago, they send me an automatic message telling me that they cannot publish my products due to "misreprentation". then they proceeded to copy paste to me some rules from google shopping policy pages and that's it. Please refund my money and please do it now. My request is in ticket #330465