Deepy
GBAbsolutely useless I'd say Absolutely useless I'd say, avoid they are a scam. They tried 6 weeks to try and put my site on Google. Response to queries is very slow, reply every 24 hours. I went somewhere else and was live on Google Shopping within 3 days
Jan Erik Balto
NOGood service, bad customer support. This service is perfect when everything works. Im earning money by the minute.. But as soon as i run inn to problems the customer service is very bad. My service has been down for 1 month now and i get a mail every other day with tips on how to fix it. Seems like automatic e-mail because the do not answer my questions and do not reply directly.
C Reeve
GBSupport is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.
Francois
GBAvoid at all costs Avoid at all costs . I agree to all comments. The below was posted on our twitter account @wildcrop : We host with @ionos_uk ( they themselves used and partner with Kliken.com ). We market our operation with Microsoft @MSFTAdsSupport & @GoogleAds . They both requested which page / address the leads once a successful conversion occured ; none Ionos but mainly Kliken are able to help rejecting each others the responsibility of this reply . My @KlikenMarketing support (#281191) -avoid- finally called with still no solutions after 22 emails with a bot and 5 weeks of bla-bla. We are stuck not being able to give progress and give MS and Google what they need !
Brian Mason
CMGood service but poor customer support Good service but poor customer support. I ran a campaign with them and it was all good in the beginning till my kliken account had some issues and I couldn't make payments anymore. I have spoken to the customer support severally and they keep saying their looking into the matter with no concrete results. Really poor customer service and the billing department is never available