Good service but poor customer support Good service but poor customer support. I ran a campaign with them and it was all good in the beginning till my kliken account had some issues and I couldn't make payments anymore. I have spoken to the customer support severally and they keep saying their looking into the matter with no concrete results. Really poor customer service and the billing department is never available

Support is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.

scam warning for months i kept asking for fixing a bug that made my listings worthless, they keep promising that they wil fix it and also claiming that they have fixed it. but they never did. they just keep collecting the monthly fee. so i canceled and asked for a refund, but did not get it. now i need some invoices for tax purposes but they just reply with a basic reply that they need some time to review the case (what they always say) and then 1 or 2 days later close the ticket, after reopening they just close it . experience date is for the last issue if this is not a scam then they are the most incompetent and you should not work with them edit after request -> you can find my info by ticket number 288821 edit2 : They have finally refunded me and apologised. also they say some people over there will get training to do better. so 1 extra star because they did beter, but only one because it should have not come to this.

WARNING! WARNING! I have used Kliken for a few months and in the beginning I received quite a lot of clicks, then the clicks plummeted down to basically nothing. I had to call this company many times to have somebody help me optimize my campaign. No help at all, the only answers that I received was ”add more keywords” (Well, I had 50 keywords). I launched a campaign with Google Ads directly and have received the same amount of clicks for one third of the price that I paid Kliken. I called Kliken about a refund: one of their employees said I will receive 100$ as a refund (I canceled my campaign) then a few days later it’s all of a sudden 70$. It is impossible to reach the billing department on phone. They said somebody will email me about the refund. Two days passes: still no email. I call them again. I think I have called this company 5 times in order to receive proper information about the refund: how much will be paid back and when. I received an email from them that said ”refund case is solved” - still no information. I then had to call them again. Remember that I warned you! Please launch a campaign with Google Directly.

I am deeply disappointed with Kliken's… I am deeply disappointed with Kliken's e-commerce campaign services. The campaigns have utterly failed, and an external consultation revealed an irreversible "Misrepresentation" error in my merchant center. Kliken's lack of transparency and poor communication have exacerbated the issue, leaving me in the dark until now. This experience has severely diminished my trust in Kliken, and I advise others to seek more reliable digital marketing services. I hope that, at least, they will process my refund request in ticket #332211 without delays.