jason coyle
GBSigned up through ionos, avoid this company. Signed up through ionos. They initially listed some products but google removed almost immediately. They made no attempt to rectify this. When I contacted Google direct they provided me with solutions. Kliken obviously didn't do this or my products could have been listed. After several attempts to contact for refunds and not receiving a reply I finally am told that I'll get my latest bill refunded. Glad that I haven't been signed up for to long. I'd advise against using this company at all. Listings seem automated and customer service is slow. IONOs please consider who you partner with.
Ana Ríos Gamez
ESI am deeply disappointed with Kliken's… I am deeply disappointed with Kliken's e-commerce campaign services. The campaigns have utterly failed, and an external consultation revealed an irreversible "Misrepresentation" error in my merchant center. Kliken's lack of transparency and poor communication have exacerbated the issue, leaving me in the dark until now. This experience has severely diminished my trust in Kliken, and I advise others to seek more reliable digital marketing services. I hope that, at least, they will process my refund request in ticket #332211 without delays.
Peter Salanje
ZAVery bad customer service, I have lost $1000 with them Don't go for this company if at all, they just suspended my accounts with $2500 in ads that I paid a few days ago, when I call they say they will refund, I purchased another campaign and another one still for $1300 but now its refunded. we have spend $3000 with them in the past month alone and I'm so frustrated, feel like going to them. feel so helpless, every time I call them, they say they have to escalate the issue etc and you will wait weeks for that. until they sort out my issue, I will come and update but so far, I am very much unhappy with liken.
Sara Johansson
SEWARNING! WARNING! I have used Kliken for a few months and in the beginning I received quite a lot of clicks, then the clicks plummeted down to basically nothing. I had to call this company many times to have somebody help me optimize my campaign. No help at all, the only answers that I received was ”add more keywords” (Well, I had 50 keywords). I launched a campaign with Google Ads directly and have received the same amount of clicks for one third of the price that I paid Kliken. I called Kliken about a refund: one of their employees said I will receive 100$ as a refund (I canceled my campaign) then a few days later it’s all of a sudden 70$. It is impossible to reach the billing department on phone. They said somebody will email me about the refund. Two days passes: still no email. I call them again. I think I have called this company 5 times in order to receive proper information about the refund: how much will be paid back and when. I received an email from them that said ”refund case is solved” - still no information. I then had to call them again. Remember that I warned you! Please launch a campaign with Google Directly.
Eugenio Gianessi
FRLiterally a scam Literally a scam, my wife got charged for a few months before we noticed and we didn't ever subscribe. Hopefully the bank will refund us.