Denis Schmidt
DEPlease refund my money Same issue as the other customers. I paid 160usd to publish my e-commerce on google shopping and they never delivered what promised. Couple of days ago, they send me an automatic message telling me that they cannot publish my products due to "misreprentation". then they proceeded to copy paste to me some rules from google shopping policy pages and that's it. Please refund my money and please do it now. My request is in ticket #330465
jason coyle
GBSigned up through ionos, avoid this company. Signed up through ionos. They initially listed some products but google removed almost immediately. They made no attempt to rectify this. When I contacted Google direct they provided me with solutions. Kliken obviously didn't do this or my products could have been listed. After several attempts to contact for refunds and not receiving a reply I finally am told that I'll get my latest bill refunded. Glad that I haven't been signed up for to long. I'd advise against using this company at all. Listings seem automated and customer service is slow. IONOs please consider who you partner with.
Sara Johansson
SEWARNING! WARNING! I have used Kliken for a few months and in the beginning I received quite a lot of clicks, then the clicks plummeted down to basically nothing. I had to call this company many times to have somebody help me optimize my campaign. No help at all, the only answers that I received was ”add more keywords” (Well, I had 50 keywords). I launched a campaign with Google Ads directly and have received the same amount of clicks for one third of the price that I paid Kliken. I called Kliken about a refund: one of their employees said I will receive 100$ as a refund (I canceled my campaign) then a few days later it’s all of a sudden 70$. It is impossible to reach the billing department on phone. They said somebody will email me about the refund. Two days passes: still no email. I call them again. I think I have called this company 5 times in order to receive proper information about the refund: how much will be paid back and when. I received an email from them that said ”refund case is solved” - still no information. I then had to call them again. Remember that I warned you! Please launch a campaign with Google Directly.
Ana Ríos Gamez
ESI am deeply disappointed with Kliken's… I am deeply disappointed with Kliken's e-commerce campaign services. The campaigns have utterly failed, and an external consultation revealed an irreversible "Misrepresentation" error in my merchant center. Kliken's lack of transparency and poor communication have exacerbated the issue, leaving me in the dark until now. This experience has severely diminished my trust in Kliken, and I advise others to seek more reliable digital marketing services. I hope that, at least, they will process my refund request in ticket #332211 without delays.
William Leach
GBBeen there when I needed them. -