C Reeve
GBSupport is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.
klant
NLThey are cheating customers They are cheating customers. When I started the campaign, there was standing, that with spending of 380 euro in 60 days you get 380 for free. I started a campaign of 265 euro. But when I did, I didn’t see the promised 380 euro’s anymore, or how to get it. I putted my campaign on hold when there only was spend 160 euro. I did not trust it. But I already had payed the 265 euro. And they did not a refund of the rest of the money. I was thinking this is wasting money. I tried to start the campaign again. But I had to pay for a new account! I did, because I was thinking, I’m losing 100 euro. I thought when I pay the new amount the old campaign will start again. The old campaign stays stopped, so that was losing 100 euro and I didn’t get the promise 380 euro. I had paid 410 euro in 30 days, and is is completely wasting of money. I think this is theft. I hope somebody can help. Because the company isn’t. I will advise people to use google ads, but not wit Kliken. I hope as well that moneybird is quiting with this faking compagny. 19-02-2024 The reaction of Cliken is totaly not true either. I have a list of mails of your compagny from almost 3 month's with the same reaction. (Hello, Good day! We did not receive any update yet. We sincerely apologize. If you have any additional questions, comments, or feedback, please feel free to respond to this message. Regards, Toni ) This reaction was given for at least 2 months every day! I have a copie of the promotion you promised.So what you are saying that Google has to pay it, isn't true. Or the information you provided was misleading. Because it stated on your account that I would get the promotion. At this moment without paying anything, I have the same amount of viewers of my website.
Yulia Aspinall
GBBeware the SCAM Beware the SCAM! DO NOT CONNECT TO KLIKEN 1. Kliken is SCAM. Kliken acts on behalf of GOOGLE, but has NO AGREEMENTS with GOOGLE. If you advertise directly with Google before you would know that you can set up adverts absolutely FREE. Google ask you to set up LIMIT and only charge your account if there was a click on your advert until the limit is reached. Kliken TAKES money for ads and "the limit" BEFORE ANY CLICKS. In fact, Kliken DOES NOT DO any job, YOU DO! Kliken commits to do NOTHING, but makes you to agree by pretending to act on behalf Google. Kliken HAS NO AGREEMENTS with GOOGLE!!!! 2. kliken is FISHING forb your personal information Kliken pretends to be you by OVERTAKING your Google account. All the information on Google provided by you, but your account CONTROLLED by Kliken. 3. BREAKS international Consumer Law. You CANNOT cancel. Even if you realised that you have been scammed, Kliken will not return your money. There are NO CANCELLATION. Not immideate, not in 24 hours, not in 48 hours. Not at all. Instead there is YOUR COMMITMENT for Kliken to charge your account. Until you fill multiple forms, disconnection from Google Merchand Center, send multiple emails to Kliken so called customer Services, NOTHING will work. Total scam and ECWID allows that. I'll report to all the possible UK authorities to try to stop it
Jan Erik Balto
NOGood service, bad customer support. This service is perfect when everything works. Im earning money by the minute.. But as soon as i run inn to problems the customer service is very bad. My service has been down for 1 month now and i get a mail every other day with tips on how to fix it. Seems like automatic e-mail because the do not answer my questions and do not reply directly.
Ana Ríos Gamez
ESI am deeply disappointed with Kliken's… I am deeply disappointed with Kliken's e-commerce campaign services. The campaigns have utterly failed, and an external consultation revealed an irreversible "Misrepresentation" error in my merchant center. Kliken's lack of transparency and poor communication have exacerbated the issue, leaving me in the dark until now. This experience has severely diminished my trust in Kliken, and I advise others to seek more reliable digital marketing services. I hope that, at least, they will process my refund request in ticket #332211 without delays.