C Reeve
GBSupport is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.
jason coyle
GBSigned up through ionos, avoid this company. Signed up through ionos. They initially listed some products but google removed almost immediately. They made no attempt to rectify this. When I contacted Google direct they provided me with solutions. Kliken obviously didn't do this or my products could have been listed. After several attempts to contact for refunds and not receiving a reply I finally am told that I'll get my latest bill refunded. Glad that I haven't been signed up for to long. I'd advise against using this company at all. Listings seem automated and customer service is slow. IONOs please consider who you partner with.
William Leach
GBBeen there when I needed them. -
Yulia Aspinall
GBBeware the SCAM Beware the SCAM! DO NOT CONNECT TO KLIKEN 1. Kliken is SCAM. Kliken acts on behalf of GOOGLE, but has NO AGREEMENTS with GOOGLE. If you advertise directly with Google before you would know that you can set up adverts absolutely FREE. Google ask you to set up LIMIT and only charge your account if there was a click on your advert until the limit is reached. Kliken TAKES money for ads and "the limit" BEFORE ANY CLICKS. In fact, Kliken DOES NOT DO any job, YOU DO! Kliken commits to do NOTHING, but makes you to agree by pretending to act on behalf Google. Kliken HAS NO AGREEMENTS with GOOGLE!!!! 2. kliken is FISHING forb your personal information Kliken pretends to be you by OVERTAKING your Google account. All the information on Google provided by you, but your account CONTROLLED by Kliken. 3. BREAKS international Consumer Law. You CANNOT cancel. Even if you realised that you have been scammed, Kliken will not return your money. There are NO CANCELLATION. Not immideate, not in 24 hours, not in 48 hours. Not at all. Instead there is YOUR COMMITMENT for Kliken to charge your account. Until you fill multiple forms, disconnection from Google Merchand Center, send multiple emails to Kliken so called customer Services, NOTHING will work. Total scam and ECWID allows that. I'll report to all the possible UK authorities to try to stop it
Sara Johansson
SEWARNING! WARNING! I have used Kliken for a few months and in the beginning I received quite a lot of clicks, then the clicks plummeted down to basically nothing. I had to call this company many times to have somebody help me optimize my campaign. No help at all, the only answers that I received was ”add more keywords” (Well, I had 50 keywords). I launched a campaign with Google Ads directly and have received the same amount of clicks for one third of the price that I paid Kliken. I called Kliken about a refund: one of their employees said I will receive 100$ as a refund (I canceled my campaign) then a few days later it’s all of a sudden 70$. It is impossible to reach the billing department on phone. They said somebody will email me about the refund. Two days passes: still no email. I call them again. I think I have called this company 5 times in order to receive proper information about the refund: how much will be paid back and when. I received an email from them that said ”refund case is solved” - still no information. I then had to call them again. Remember that I warned you! Please launch a campaign with Google Directly.