Good service, bad customer support. This service is perfect when everything works. Im earning money by the minute.. But as soon as i run inn to problems the customer service is very bad. My service has been down for 1 month now and i get a mail every other day with tips on how to fix it. Seems like automatic e-mail because the do not answer my questions and do not reply directly.

From a business person's perspective...How could you name this issue? I have been charged three months for some advertising services, when I found out that none of the ads were circulating in the web. I have only been refunded the money for one month payment. Kliken has just not fail to meet my expectations but also charged me for it and now ignoring my e-mails in which I'm claiming the rest of MY money. How could you call this?

They are cheating customers They are cheating customers. When I started the campaign, there was standing, that with spending of 380 euro in 60 days you get 380 for free. I started a campaign of 265 euro. But when I did, I didn’t see the promised 380 euro’s anymore, or how to get it. I putted my campaign on hold when there only was spend 160 euro. I did not trust it. But I already had payed the 265 euro. And they did not a refund of the rest of the money. I was thinking this is wasting money. I tried to start the campaign again. But I had to pay for a new account! I did, because I was thinking, I’m losing 100 euro. I thought when I pay the new amount the old campaign will start again. The old campaign stays stopped, so that was losing 100 euro and I didn’t get the promise 380 euro. I had paid 410 euro in 30 days, and is is completely wasting of money. I think this is theft. I hope somebody can help. Because the company isn’t. I will advise people to use google ads, but not wit Kliken. I hope as well that moneybird is quiting with this faking compagny. 19-02-2024 The reaction of Cliken is totaly not true either. I have a list of mails of your compagny from almost 3 month's with the same reaction. (Hello, Good day! We did not receive any update yet. We sincerely apologize. If you have any additional questions, comments, or feedback, please feel free to respond to this message. Regards, Toni ) This reaction was given for at least 2 months every day! I have a copie of the promotion you promised.So what you are saying that Google has to pay it, isn't true. Or the information you provided was misleading. Because it stated on your account that I would get the promotion. At this moment without paying anything, I have the same amount of viewers of my website.

Support is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.

definitely a NOPE!! definitely a NOPE!! waste of money and waste of time. If you want to spent your money for ads good, but not here!