Peter Salanje
ZAVery bad customer service, I have lost $1000 with them Don't go for this company if at all, they just suspended my accounts with $2500 in ads that I paid a few days ago, when I call they say they will refund, I purchased another campaign and another one still for $1300 but now its refunded. we have spend $3000 with them in the past month alone and I'm so frustrated, feel like going to them. feel so helpless, every time I call them, they say they have to escalate the issue etc and you will wait weeks for that. until they sort out my issue, I will come and update but so far, I am very much unhappy with liken.
klant
NLThey are cheating customers They are cheating customers. When I started the campaign, there was standing, that with spending of 380 euro in 60 days you get 380 for free. I started a campaign of 265 euro. But when I did, I didn’t see the promised 380 euro’s anymore, or how to get it. I putted my campaign on hold when there only was spend 160 euro. I did not trust it. But I already had payed the 265 euro. And they did not a refund of the rest of the money. I was thinking this is wasting money. I tried to start the campaign again. But I had to pay for a new account! I did, because I was thinking, I’m losing 100 euro. I thought when I pay the new amount the old campaign will start again. The old campaign stays stopped, so that was losing 100 euro and I didn’t get the promise 380 euro. I had paid 410 euro in 30 days, and is is completely wasting of money. I think this is theft. I hope somebody can help. Because the company isn’t. I will advise people to use google ads, but not wit Kliken. I hope as well that moneybird is quiting with this faking compagny. 19-02-2024 The reaction of Cliken is totaly not true either. I have a list of mails of your compagny from almost 3 month's with the same reaction. (Hello, Good day! We did not receive any update yet. We sincerely apologize. If you have any additional questions, comments, or feedback, please feel free to respond to this message. Regards, Toni ) This reaction was given for at least 2 months every day! I have a copie of the promotion you promised.So what you are saying that Google has to pay it, isn't true. Or the information you provided was misleading. Because it stated on your account that I would get the promotion. At this moment without paying anything, I have the same amount of viewers of my website.
William Leach
GBBeen there when I needed them. -
Jan Erik Balto
NOGood service, bad customer support. This service is perfect when everything works. Im earning money by the minute.. But as soon as i run inn to problems the customer service is very bad. My service has been down for 1 month now and i get a mail every other day with tips on how to fix it. Seems like automatic e-mail because the do not answer my questions and do not reply directly.
Ana Ríos Gamez
ESI am deeply disappointed with Kliken's… I am deeply disappointed with Kliken's e-commerce campaign services. The campaigns have utterly failed, and an external consultation revealed an irreversible "Misrepresentation" error in my merchant center. Kliken's lack of transparency and poor communication have exacerbated the issue, leaving me in the dark until now. This experience has severely diminished my trust in Kliken, and I advise others to seek more reliable digital marketing services. I hope that, at least, they will process my refund request in ticket #332211 without delays.