Francois
GBAvoid at all costs Avoid at all costs . I agree to all comments. The below was posted on our twitter account @wildcrop : We host with @ionos_uk ( they themselves used and partner with Kliken.com ). We market our operation with Microsoft @MSFTAdsSupport & @GoogleAds . They both requested which page / address the leads once a successful conversion occured ; none Ionos but mainly Kliken are able to help rejecting each others the responsibility of this reply . My @KlikenMarketing support (#281191) -avoid- finally called with still no solutions after 22 emails with a bot and 5 weeks of bla-bla. We are stuck not being able to give progress and give MS and Google what they need !
Brian Mason
CMGood service but poor customer support Good service but poor customer support. I ran a campaign with them and it was all good in the beginning till my kliken account had some issues and I couldn't make payments anymore. I have spoken to the customer support severally and they keep saying their looking into the matter with no concrete results. Really poor customer service and the billing department is never available
C Reeve
GBSupport is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.
Asmed Serna
ESFrom a business person's perspective...How could you name this issue? I have been charged three months for some advertising services, when I found out that none of the ads were circulating in the web. I have only been refunded the money for one month payment. Kliken has just not fail to meet my expectations but also charged me for it and now ignoring my e-mails in which I'm claiming the rest of MY money. How could you call this?
Peter Salanje
ZAVery bad customer service, I have lost $1000 with them Don't go for this company if at all, they just suspended my accounts with $2500 in ads that I paid a few days ago, when I call they say they will refund, I purchased another campaign and another one still for $1300 but now its refunded. we have spend $3000 with them in the past month alone and I'm so frustrated, feel like going to them. feel so helpless, every time I call them, they say they have to escalate the issue etc and you will wait weeks for that. until they sort out my issue, I will come and update but so far, I am very much unhappy with liken.