WARNING! WARNING! I have used Kliken for a few months and in the beginning I received quite a lot of clicks, then the clicks plummeted down to basically nothing. I had to call this company many times to have somebody help me optimize my campaign. No help at all, the only answers that I received was ”add more keywords” (Well, I had 50 keywords). I launched a campaign with Google Ads directly and have received the same amount of clicks for one third of the price that I paid Kliken. I called Kliken about a refund: one of their employees said I will receive 100$ as a refund (I canceled my campaign) then a few days later it’s all of a sudden 70$. It is impossible to reach the billing department on phone. They said somebody will email me about the refund. Two days passes: still no email. I call them again. I think I have called this company 5 times in order to receive proper information about the refund: how much will be paid back and when. I received an email from them that said ”refund case is solved” - still no information. I then had to call them again. Remember that I warned you! Please launch a campaign with Google Directly.

Very bad customer service, I have lost $1000 with them Don't go for this company if at all, they just suspended my accounts with $2500 in ads that I paid a few days ago, when I call they say they will refund, I purchased another campaign and another one still for $1300 but now its refunded. we have spend $3000 with them in the past month alone and I'm so frustrated, feel like going to them. feel so helpless, every time I call them, they say they have to escalate the issue etc and you will wait weeks for that. until they sort out my issue, I will come and update but so far, I am very much unhappy with liken.

Support is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.

Please refund my money Same issue as the other customers. I paid 160usd to publish my e-commerce on google shopping and they never delivered what promised. Couple of days ago, they send me an automatic message telling me that they cannot publish my products due to "misreprentation". then they proceeded to copy paste to me some rules from google shopping policy pages and that's it. Please refund my money and please do it now. My request is in ticket #330465

Absolutely useless I'd say Absolutely useless I'd say, avoid they are a scam. They tried 6 weeks to try and put my site on Google. Response to queries is very slow, reply every 24 hours. I went somewhere else and was live on Google Shopping within 3 days