Good service but poor customer support Good service but poor customer support. I ran a campaign with them and it was all good in the beginning till my kliken account had some issues and I couldn't make payments anymore. I have spoken to the customer support severally and they keep saying their looking into the matter with no concrete results. Really poor customer service and the billing department is never available

scam warning for months i kept asking for fixing a bug that made my listings worthless, they keep promising that they wil fix it and also claiming that they have fixed it. but they never did. they just keep collecting the monthly fee. so i canceled and asked for a refund, but did not get it. now i need some invoices for tax purposes but they just reply with a basic reply that they need some time to review the case (what they always say) and then 1 or 2 days later close the ticket, after reopening they just close it . experience date is for the last issue if this is not a scam then they are the most incompetent and you should not work with them edit after request -> you can find my info by ticket number 288821 edit2 : They have finally refunded me and apologised. also they say some people over there will get training to do better. so 1 extra star because they did beter, but only one because it should have not come to this.

Avoid at all costs Avoid at all costs . I agree to all comments. The below was posted on our twitter account @wildcrop : We host with @ionos_uk ( they themselves used and partner with Kliken.com ). We market our operation with Microsoft @MSFTAdsSupport & @GoogleAds . They both requested which page / address the leads once a successful conversion occured ; none Ionos but mainly Kliken are able to help rejecting each others the responsibility of this reply . My @KlikenMarketing support (#281191) -avoid- finally called with still no solutions after 22 emails with a bot and 5 weeks of bla-bla. We are stuck not being able to give progress and give MS and Google what they need !

Absolutely useless I'd say Absolutely useless I'd say, avoid they are a scam. They tried 6 weeks to try and put my site on Google. Response to queries is very slow, reply every 24 hours. I went somewhere else and was live on Google Shopping within 3 days

Signed up through ionos, avoid this company. Signed up through ionos. They initially listed some products but google removed almost immediately. They made no attempt to rectify this. When I contacted Google direct they provided me with solutions. Kliken obviously didn't do this or my products could have been listed. After several attempts to contact for refunds and not receiving a reply I finally am told that I'll get my latest bill refunded. Glad that I haven't been signed up for to long. I'd advise against using this company at all. Listings seem automated and customer service is slow. IONOs please consider who you partner with.