scam warning for months i kept asking for fixing a bug that made my listings worthless, they keep promising that they wil fix it and also claiming that they have fixed it. but they never did. they just keep collecting the monthly fee. so i canceled and asked for a refund, but did not get it. now i need some invoices for tax purposes but they just reply with a basic reply that they need some time to review the case (what they always say) and then 1 or 2 days later close the ticket, after reopening they just close it . experience date is for the last issue if this is not a scam then they are the most incompetent and you should not work with them edit after request -> you can find my info by ticket number 288821 edit2 : They have finally refunded me and apologised. also they say some people over there will get training to do better. so 1 extra star because they did beter, but only one because it should have not come to this.

Signed up through ionos, avoid this company. Signed up through ionos. They initially listed some products but google removed almost immediately. They made no attempt to rectify this. When I contacted Google direct they provided me with solutions. Kliken obviously didn't do this or my products could have been listed. After several attempts to contact for refunds and not receiving a reply I finally am told that I'll get my latest bill refunded. Glad that I haven't been signed up for to long. I'd advise against using this company at all. Listings seem automated and customer service is slow. IONOs please consider who you partner with.

Please refund my money Same issue as the other customers. I paid 160usd to publish my e-commerce on google shopping and they never delivered what promised. Couple of days ago, they send me an automatic message telling me that they cannot publish my products due to "misreprentation". then they proceeded to copy paste to me some rules from google shopping policy pages and that's it. Please refund my money and please do it now. My request is in ticket #330465

Support is a joke - partially works but happy to take your money Only does half the job, it does update Google Merchant with my products from Square, but doesn't seem to bring all the information over correctly - particularly whether an item is in stock or not. I have been messaging back and forth with their "support" team for over 4 months now and am still no further forward. I just get told they have "created a follow-up" to some mystery department. Nothing ever comes of it, I just keep chasing. I was previously using their Google Shopping Ads through them, until Google removed all my products from the sponsored section due to issues with products not being in stock when showing as in stock, hadn't long paid for that months worth of ads. Lost almost all money as Google not showing ads so there was no clicks, Kliken simply kept my money.

I am deeply disappointed with Kliken's… I am deeply disappointed with Kliken's e-commerce campaign services. The campaigns have utterly failed, and an external consultation revealed an irreversible "Misrepresentation" error in my merchant center. Kliken's lack of transparency and poor communication have exacerbated the issue, leaving me in the dark until now. This experience has severely diminished my trust in Kliken, and I advise others to seek more reliable digital marketing services. I hope that, at least, they will process my refund request in ticket #332211 without delays.