getting ripped off I placed a order on 9/29/23 for a lp tank and used there tracking site, according to tracking site the tank is in and delivered to plainville ct, I live minnesota, tryed to contact them by phone , no answer sent a message on there web site, no answer. so I got ripped off. beware of this company..FYI the company I bought the tank from is called Kindeful not Kindful. Not sure this review got posted for the correct company

Not as good as what we were told/sold! We purchased Kindful one year ago and I knew this was going to be the answer to our problems. Our salesperson did an excellent job of selling but unfortunately that is where it has ended. It is not user-friendly. It does not work well with Quickbooks. It is not an easy transition or download from an existing product. It is not report friendly. I would actually give it a lower rating except everyone has been so "Kind". The helpdesk is better than average. This transition has been a nightmare and I do not see it getting a lot better. Sorry!

When Kindful in not Kind Our small nonprofit did a lot of research when choosing a donor management system. Our choice landed with Kindful. After 6 months of onboarding experience, and a few uploading issues that corrupter our financial management program, QuickBooks, we had to break our ties with Kindful. If we had renewed, they would have honored a $600 discount, but with our poor experience, we decided not to renew. I am very disappointed they told us they would not honor any type of financial refund, despite the hours we had to pay employees to fix their mistake. I caution you, do not allow Kindful to sync by uploading to Quickbooks, until you are sure everything has been imported correctly into Kindful during your onboarding sessions.

We received customized service due to our... Our initial transfer of data was rocky but the Kindful team did all they could to help us make the transition as smooth as possible. We received customized service due to our own particular problems and it was very appreciated. Lots of back and forth with the customer service people and now, a year and a half later, we rarely, if ever need help. So pleased with our decision!

Kindful has been a great tool Kindful has been a great tool for us to use. They are super helpful and great customer service. Their platform is user friendly, and the open API allows our other applications to be useful as well. You have to make sure how the partners work and keep control of duplicate contacts or the CRM can get messy and you have multiples of contacts.