Easy to create campaigns While it's easy to create campaigns, I wish some of the elements were kept in memory (images, thank you messages, prompts). This would make it easier when completing multiple campaigns using very similar content.

Kindful has been absolutely essential… Kindful has been absolutely essential for Friends of Kijabe. It pays for itself with the add credit card fee option at checkout. Support is great, plays nicely with other programs. Syncs with quickbooks, though does require diligence to make sure designations and funds are correct. Looking forward to switching to Emma for email sync possibilities.

We've been with Kindful for a year now We've been with Kindful for a year now. Their CRM software has helped us be more efficient and up our game. They are always coming out with useful improvements. Their webinars are helpful not only in using their software but also in enhancing how your business is run. It's clear, their goal is to make each organization the best it can be.

New updates are great for individual… New updates are great for individual donor landing page. I do struggle when in activities/ contact. When building a report it is hard to find what I want to include. ie name, address, ytd contribution. Seems kind of random and not grouped well. Would be nice if there was a default. Sorry if I am having trouble explaining.

We received customized service due to our... Our initial transfer of data was rocky but the Kindful team did all they could to help us make the transition as smooth as possible. We received customized service due to our own particular problems and it was very appreciated. Lots of back and forth with the customer service people and now, a year and a half later, we rarely, if ever need help. So pleased with our decision!