When Kindful in not Kind Our small nonprofit did a lot of research when choosing a donor management system. Our choice landed with Kindful. After 6 months of onboarding experience, and a few uploading issues that corrupter our financial management program, QuickBooks, we had to break our ties with Kindful. If we had renewed, they would have honored a $600 discount, but with our poor experience, we decided not to renew. I am very disappointed they told us they would not honor any type of financial refund, despite the hours we had to pay employees to fix their mistake. I caution you, do not allow Kindful to sync by uploading to Quickbooks, until you are sure everything has been imported correctly into Kindful during your onboarding sessions.

Kindful is a powerful tool to help C-10 Kindful is a powerful tool to help our small non-profit manage donor relations and conduct fundraising. I particularly appreciate the fast and helpful responses to our questions. There are a few things that would make life easier- like formatting thank you letters (and envelopes) and being able to hide data fields we don't use. But we are still learning. Thanks for your support, team Kindful!

Kindful has been absolutely essential… Kindful has been absolutely essential for Friends of Kijabe. It pays for itself with the add credit card fee option at checkout. Support is great, plays nicely with other programs. Syncs with quickbooks, though does require diligence to make sure designations and funds are correct. Looking forward to switching to Emma for email sync possibilities.

Kindful has been a great tool Kindful has been a great tool for us to use. They are super helpful and great customer service. Their platform is user friendly, and the open API allows our other applications to be useful as well. You have to make sure how the partners work and keep control of duplicate contacts or the CRM can get messy and you have multiples of contacts.

Easy to create campaigns While it's easy to create campaigns, I wish some of the elements were kept in memory (images, thank you messages, prompts). This would make it easier when completing multiple campaigns using very similar content.