Kindful has been a great tool Kindful has been a great tool for us to use. They are super helpful and great customer service. Their platform is user friendly, and the open API allows our other applications to be useful as well. You have to make sure how the partners work and keep control of duplicate contacts or the CRM can get messy and you have multiples of contacts.

Best for the Price We have been using Kindful for a little more than 2 years. Their donation forms and plug-ins are the best I have seen from any donor CRM. Their user-interface is simple and intuitive. And their service and user-support is very responsive. For the price, you can't find anything better [trust me, I've looked]. Some of their tools need to be supplemented by other platforms, specifically we use an alternate tool for peer-to-peer fundraising. But since they have an open API, we've been able to seamlessly work between multiple platforms to bridge those gaps. The only piece that I really hope they improve soon is their task management/donor forecasting tools. Unless you rely very heavily on moves-management plans for major donors, you can probably work around that.

I just find it so very difficult to… I just find it so very difficult to find the reports I want and how to print them. I have a set report to come to me on Monday's, but 1 week it will come in a spreadsheet, the next time it just might be a document. Sometimes it is unreadable as the information is all on top of each other. I also find it difficult to add in new categories.

Kindful is a powerful tool to help C-10 Kindful is a powerful tool to help our small non-profit manage donor relations and conduct fundraising. I particularly appreciate the fast and helpful responses to our questions. There are a few things that would make life easier- like formatting thank you letters (and envelopes) and being able to hide data fields we don't use. But we are still learning. Thanks for your support, team Kindful!

Kindful has been super helpful for our… Kindful has been super helpful for our organization. Before Kindful we used a system of google spreadsheets and PayPal to manage and keep track of donation. Kindful has been a game changer for us. We are now able to track all donations accurately and process donations through PayPal and Stripe. There are so many useful tools in Kindful like the acknowledgements and peer to peer fundraising pages. We've been using Kindful for 3 years and I wouldn't change a thing.