Absolutely scam company Absolutely scam company, they have billed me £23000 for add-on based for the last 3 months highest peak of my subscribers and they want this money for the next month to be paid which I'm currently i have only 200 subscibers in my account ? They have increased my plan silently without anynotification at all. They charge per email subscriber or sent an email (whichever is highest)

This is a rip-off. The interface is terribly slow. But the worst part is the billing. It fluctuates every month so you never know how much you will pay. Also, the prices keep increasing and they charge you even more for "additional block" without warning. They do not act swiftly to reduce the billing amount when you downgrade your plan. This is a rip-off.

They used to be top before 2 years but… They used to be top before 2 years but not anymore. I am trying to regain access to my account, I have activated a 2FA with my old number and all the codes go to this one. I have contacted support more than 7 times, but they ignored my emails (I got a reply after 8-9 days), still waiting for a solution for over 4 months now...

Thieves These guys are trying to get your money by any means possible. They charge for everything, non-transparently. They make it almost impossible to downgrade, or cancel your account. What do you mean I can only downgrade to the Free plan only once in my lifetime?

An absolut disaster Created a campaign and wanted to get used to the system so I send the more or less blank e-mail to only one person, my co-founder. The mail somehow never reached us but the customer service did... just to tell us that our company is now blocked because my colleague didn't "Opt in" receiving the mail... After explaining the case to the CS, they informed me that they've "thoroughly" reviewed the situation and that I'm welcomed to use a competitor because mailchimp continues to block us. What the actual fk?