They may be a "legitimate" company in… They may be a "legitimate" company in the sense that they are not outwardly trying to scam people, but it boils down to that essentially. They make egregious errors on billing and then completely ghost you afterwards.

Just a sales pitched Used to try and get some help on google Ads as I am very new to it all and wanted a deeper understanding so I can use google more effectively for my business. Call back was basically to tell me my Ad wasn’t good enough and I need to spend £50 a day for at least 90 days for google ads to work. No advice. Absolute waste of time. Also, the call was so unprofessional with his team laughing and screaming in the back. Don’t bother ringing for advice! Your better of going on YouTube and watching tutorials for advice.

Stacey is off to flying start! Stacey is a new agent and she was patient and made everything very clear. That meant any worries were dealt with and all questions answered. Good job.

Company is awful Company is awful. Managers are complete bullies and sexually harrass people daily. They lack qualifications to manage their teams as they more than likely have worked in the company years even if they one minute we’re just a customer service agent. Hr department is despicable and breach confidentiality all of the time. Pay is woeful. Systems you are forced to work on are sub par. You don’t get paid for breaks and when you get paid every 2 weeks the pay is always significantly less and you have to go back and forth with pay roll. No mental health facilities.

One Nepotism Their true value is not One Concentrix, its “One Nepotism”. They don’t give a damn about you. When it comes to promotion, you will never get it even if you deserve it. You need to be friends with people in management to be able to get that. You need to get under the table to be able to get that promotion and the worst thing is that they do it openly, making hardworking people demotivated. No meritocracy at all. And they are the worst Hypocrites from top to bottom management, every single one of them. They pretend to say that they heard that there are nepotism and that it will stop, when they themselves are practicing it. Do not advice anyone to join such a nepotistic and hypocritical company. The day you start practicing meritocracy and promote deserving candidates, then only this company will be able to rise and life up to its true values.