Not trustful agents asking for private information This is the company providing the chat customer service for Ryanair. Ryanair has my name number address and credit card number. This person Kacper A. from Poland who obviously couldn't see my full information on his page, was asking me for my full details and telephone number. Obviously against GDPR EU law and with such information he can create fake profiles and/or other scams. How strange to ask for it if he already had it and how strange for Concentrix to allow such things.

4 redundancies in 3 years 4 redundancies in 3 years. Campaigns constantly being moved abroad so UK staff made redundant. Toxic environment where you only do well if you suck up to managers. Avoid if you want job security and fair pay.

Aaron Nyel Francisco Aaron Nyel Francisco from Google team goes to customers directly disrespecting my agency and telling my customers directly that their video campaign is not working efficiently, my emails were absolutely ignored and never replied. Sent email to support or Concentrix. Be aware!

Company is awful Company is awful. Managers are complete bullies and sexually harrass people daily. They lack qualifications to manage their teams as they more than likely have worked in the company years even if they one minute we’re just a customer service agent. Hr department is despicable and breach confidentiality all of the time. Pay is woeful. Systems you are forced to work on are sub par. You don’t get paid for breaks and when you get paid every 2 weeks the pay is always significantly less and you have to go back and forth with pay roll. No mental health facilities.

Just a sales pitched Used to try and get some help on google Ads as I am very new to it all and wanted a deeper understanding so I can use google more effectively for my business. Call back was basically to tell me my Ad wasn’t good enough and I need to spend £50 a day for at least 90 days for google ads to work. No advice. Absolute waste of time. Also, the call was so unprofessional with his team laughing and screaming in the back. Don’t bother ringing for advice! Your better of going on YouTube and watching tutorials for advice.