4 redundancies in 3 years 4 redundancies in 3 years. Campaigns constantly being moved abroad so UK staff made redundant. Toxic environment where you only do well if you suck up to managers. Avoid if you want job security and fair pay.

Not trustful agents asking for private information This is the company providing the chat customer service for Ryanair. Ryanair has my name number address and credit card number. This person Kacper A. from Poland who obviously couldn't see my full information on his page, was asking me for my full details and telephone number. Obviously against GDPR EU law and with such information he can create fake profiles and/or other scams. How strange to ask for it if he already had it and how strange for Concentrix to allow such things.

The worst job you can apply to I've worked for this company for a year and it absolutely crushed me. -Low salary -monitoring your every move (even toilet breaks) -manipulative managers and many more.It feels like prison and I am so happy i quit recently. DO NOT do this to yourself and do not apply here.

Stacey is off to flying start! Stacey is a new agent and she was patient and made everything very clear. That meant any worries were dealt with and all questions answered. Good job.

Company is awful Company is awful. Managers are complete bullies and sexually harrass people daily. They lack qualifications to manage their teams as they more than likely have worked in the company years even if they one minute we’re just a customer service agent. Hr department is despicable and breach confidentiality all of the time. Pay is woeful. Systems you are forced to work on are sub par. You don’t get paid for breaks and when you get paid every 2 weeks the pay is always significantly less and you have to go back and forth with pay roll. No mental health facilities.