Concentrix + Webhelp

39899 Balentine Dr #235, 94560, Newark, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Concentrix + Webhelp

We’re Concentrix + Webhelp and we Design, Build, and Run the future of CX. We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise. Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere. It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered. We’re behind the scenes of the brands you rely on every day, So chances are, we’ve already met!

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Alex Greensall
GB

HSBC/First direct Bad company to work… HSBC/First direct Bad company to work for! training was made to feel very uncomfortable and gave me anxiety due to 12 total assessments and your made to put your scores in a group chat so everyone can see what you got. Referencing/vetting is a joke you speak to 5 or 6 different people in recruitment sending over multiple peace’s of personal information and they ask for more and more want every part of your life for 10 years even when they have given you the job and have started already. Worse company I have ever worked at don’t believe a word that they say in training it’s all for show.

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Sam Mahar
AU

Sweatshop call-farm being used for… Sweatshop call-farm being used for cheap support by major corporations. Totally toxic, apathetic, and running afoul of local laws. They are so far off the mark of genuine effort I couldnt even give them constructive feedback - that requires a person who cares.

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Oleg Andreev
MD

A company that imported(so to speak)… A company that imported(so to speak) people from all over Europe to support different languages for Microsoft then in few months fired half of them as redundant. (The period of time before the actual redundancy started, employees were harassed by setting rough or impossible targets then setting on low morale by constant talks about targets in a special room). All of this to motivate people to resign on their own, sort of medieval means, just the torture tools were missing. Can write a book on how you should not run a company. Disgrace.

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Karen
GB

4 redundancies in 3 years 4 redundancies in 3 years. Campaigns constantly being moved abroad so UK staff made redundant. Toxic environment where you only do well if you suck up to managers. Avoid if you want job security and fair pay.

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Mohmed Badr
EG

A magnificent and marvellous company in… A magnificent and marvellous company in Cairo , best experience ever , learned a lot and still learning , the best way to build a proper career

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