Just a sales pitched Used to try and get some help on google Ads as I am very new to it all and wanted a deeper understanding so I can use google more effectively for my business. Call back was basically to tell me my Ad wasn’t good enough and I need to spend £50 a day for at least 90 days for google ads to work. No advice. Absolute waste of time. Also, the call was so unprofessional with his team laughing and screaming in the back. Don’t bother ringing for advice! Your better of going on YouTube and watching tutorials for advice.

Aaron Nyel Francisco Aaron Nyel Francisco from Google team goes to customers directly disrespecting my agency and telling my customers directly that their video campaign is not working efficiently, my emails were absolutely ignored and never replied. Sent email to support or Concentrix. Be aware!

Sweatshop call-farm being used for… Sweatshop call-farm being used for cheap support by major corporations. Totally toxic, apathetic, and running afoul of local laws. They are so far off the mark of genuine effort I couldnt even give them constructive feedback - that requires a person who cares.

No HELP Investing In Google Ads I wanted advice regarding investing in a Google Ads campaign. I called the 0800 number provided by Google. I spoke with Maria. She kept me on the phone for 45 minutes conducting a very thorough fact find. THEN - I was sent a bland, standard document - WHICH WAS IN NO WAY RELATED TO THE NEEDS I'D EXPLAINED OR THE TIME I'D INVESTED. When I posed this to Maria - her response was to SEND IT AGAIN!!! Looking a little deeper into this, I see I was not dealing with Google - I was dealing with CONCENTRIX. Appalling experience - GOOGLE - you must do better!

Stacey is off to flying start! Stacey is a new agent and she was patient and made everything very clear. That meant any worries were dealt with and all questions answered. Good job.