Concentrix + Webhelp

39899 Balentine Dr #235, 94560, Newark, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Concentrix + Webhelp

We’re Concentrix + Webhelp and we Design, Build, and Run the future of CX. We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise. Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere. It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered. We’re behind the scenes of the brands you rely on every day, So chances are, we’ve already met!

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Jhal Murris
MU

One Nepotism Their true value is not One Concentrix, its “One Nepotism”. They don’t give a damn about you. When it comes to promotion, you will never get it even if you deserve it. You need to be friends with people in management to be able to get that. You need to get under the table to be able to get that promotion and the worst thing is that they do it openly, making hardworking people demotivated. No meritocracy at all. And they are the worst Hypocrites from top to bottom management, every single one of them. They pretend to say that they heard that there are nepotism and that it will stop, when they themselves are practicing it. Do not advice anyone to join such a nepotistic and hypocritical company. The day you start practicing meritocracy and promote deserving candidates, then only this company will be able to rise and life up to its true values.

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Sam Mahar
AU

Sweatshop call-farm being used for… Sweatshop call-farm being used for cheap support by major corporations. Totally toxic, apathetic, and running afoul of local laws. They are so far off the mark of genuine effort I couldnt even give them constructive feedback - that requires a person who cares.

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Kristoffer
SE

Nope Some of the nicest and funniest people ive worked with. However the company itself and the managing staff? Big no. Monitor your visits to the toilet, have to have phone in locker which makes it a nightmare if you are expecting calls or if someone tries to reach you for an emergency. 0 flexibility, awfull salary. They only focus on numbers and not their employees. new hires come go like its a brothel. Within 6 months of working there there are most likely only a handfull of people left from when you started. Wouldnt recommend even for the young and naive to work here.

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WhyNot Solutions
GB

Aaron Nyel Francisco Aaron Nyel Francisco from Google team goes to customers directly disrespecting my agency and telling my customers directly that their video campaign is not working efficiently, my emails were absolutely ignored and never replied. Sent email to support or Concentrix. Be aware!

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Normal sized hands
GB

Stacey is off to flying start! Stacey is a new agent and she was patient and made everything very clear. That meant any worries were dealt with and all questions answered. Good job.

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