Stacey is off to flying start! Stacey is a new agent and she was patient and made everything very clear. That meant any worries were dealt with and all questions answered. Good job.

Not trustful agents asking for private information This is the company providing the chat customer service for Ryanair. Ryanair has my name number address and credit card number. This person Kacper A. from Poland who obviously couldn't see my full information on his page, was asking me for my full details and telephone number. Obviously against GDPR EU law and with such information he can create fake profiles and/or other scams. How strange to ask for it if he already had it and how strange for Concentrix to allow such things.

Just a sales pitched Used to try and get some help on google Ads as I am very new to it all and wanted a deeper understanding so I can use google more effectively for my business. Call back was basically to tell me my Ad wasn’t good enough and I need to spend £50 a day for at least 90 days for google ads to work. No advice. Absolute waste of time. Also, the call was so unprofessional with his team laughing and screaming in the back. Don’t bother ringing for advice! Your better of going on YouTube and watching tutorials for advice.

Aaron Nyel Francisco Aaron Nyel Francisco from Google team goes to customers directly disrespecting my agency and telling my customers directly that their video campaign is not working efficiently, my emails were absolutely ignored and never replied. Sent email to support or Concentrix. Be aware!

Terrible company to work for Terrible company to work for. Was in class for almost two weeks. HR dropped the ball and some how mixed up my name on my i9. I reached out to let them know but still signed all documents, the second week in class like a day before nest I am told I have to leave the class before I am allowed to come back!! Mind you this was a temporary project, so those two day I missed were crucial. I missed two days calling, emailing, and chatting with people trying to get my i9 resolved. By the time I receive an email saying I can go back to the virtual class, I am told I would be reseated, well that never happened. I was never reseated and also told they don’t see that in the system. So I am out of work, no money and no response from concentrix.