Not trustful agents asking for private information This is the company providing the chat customer service for Ryanair. Ryanair has my name number address and credit card number. This person Kacper A. from Poland who obviously couldn't see my full information on his page, was asking me for my full details and telephone number. Obviously against GDPR EU law and with such information he can create fake profiles and/or other scams. How strange to ask for it if he already had it and how strange for Concentrix to allow such things.

Nope Some of the nicest and funniest people ive worked with. However the company itself and the managing staff? Big no. Monitor your visits to the toilet, have to have phone in locker which makes it a nightmare if you are expecting calls or if someone tries to reach you for an emergency. 0 flexibility, awfull salary. They only focus on numbers and not their employees. new hires come go like its a brothel. Within 6 months of working there there are most likely only a handfull of people left from when you started. Wouldnt recommend even for the young and naive to work here.

A shambles company who don't care about… A shambles company who don't care about your health or mental health. If you are working there don't work under team leaders like Jodie Flyn and Ray they will break you down mentally you will be depressed.

They may be a "legitimate" company in… They may be a "legitimate" company in the sense that they are not outwardly trying to scam people, but it boils down to that essentially. They make egregious errors on billing and then completely ghost you afterwards.

Sweatshop call-farm being used for… Sweatshop call-farm being used for cheap support by major corporations. Totally toxic, apathetic, and running afoul of local laws. They are so far off the mark of genuine effort I couldnt even give them constructive feedback - that requires a person who cares.