Concentrix + Webhelp

39899 Balentine Dr #235, 94560, Newark, United States
image
1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Concentrix + Webhelp

We’re Concentrix + Webhelp and we Design, Build, and Run the future of CX. We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise. Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere. It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered. We’re behind the scenes of the brands you rely on every day, So chances are, we’ve already met!

Tags
Contact Info

You need to Login first to submit your review.

image
rudy wheeler
GB

No HELP Investing In Google Ads I wanted advice regarding investing in a Google Ads campaign. I called the 0800 number provided by Google. I spoke with Maria. She kept me on the phone for 45 minutes conducting a very thorough fact find. THEN - I was sent a bland, standard document - WHICH WAS IN NO WAY RELATED TO THE NEEDS I'D EXPLAINED OR THE TIME I'D INVESTED. When I posed this to Maria - her response was to SEND IT AGAIN!!! Looking a little deeper into this, I see I was not dealing with Google - I was dealing with CONCENTRIX. Appalling experience - GOOGLE - you must do better!

image
Devon
GB

Terrible company to work for Terrible company to work for. Was in class for almost two weeks. HR dropped the ball and some how mixed up my name on my i9. I reached out to let them know but still signed all documents, the second week in class like a day before nest I am told I have to leave the class before I am allowed to come back!! Mind you this was a temporary project, so those two day I missed were crucial. I missed two days calling, emailing, and chatting with people trying to get my i9 resolved. By the time I receive an email saying I can go back to the virtual class, I am told I would be reseated, well that never happened. I was never reseated and also told they don’t see that in the system. So I am out of work, no money and no response from concentrix.

image
Alex Greensall
GB

HSBC/First direct Bad company to work… HSBC/First direct Bad company to work for! training was made to feel very uncomfortable and gave me anxiety due to 12 total assessments and your made to put your scores in a group chat so everyone can see what you got. Referencing/vetting is a joke you speak to 5 or 6 different people in recruitment sending over multiple peace’s of personal information and they ask for more and more want every part of your life for 10 years even when they have given you the job and have started already. Worse company I have ever worked at don’t believe a word that they say in training it’s all for show.

image
Tara Magill
GB

Company is awful Company is awful. Managers are complete bullies and sexually harrass people daily. They lack qualifications to manage their teams as they more than likely have worked in the company years even if they one minute we’re just a customer service agent. Hr department is despicable and breach confidentiality all of the time. Pay is woeful. Systems you are forced to work on are sub par. You don’t get paid for breaks and when you get paid every 2 weeks the pay is always significantly less and you have to go back and forth with pay roll. No mental health facilities.

image
Karen
GB

4 redundancies in 3 years 4 redundancies in 3 years. Campaigns constantly being moved abroad so UK staff made redundant. Toxic environment where you only do well if you suck up to managers. Avoid if you want job security and fair pay.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow