They may be a "legitimate" company in… They may be a "legitimate" company in the sense that they are not outwardly trying to scam people, but it boils down to that essentially. They make egregious errors on billing and then completely ghost you afterwards.

Stacey is off to flying start! Stacey is a new agent and she was patient and made everything very clear. That meant any worries were dealt with and all questions answered. Good job.

Incompetent Management Contracting with Scamming Providers - Opportunities are given based on favouritism rather than efficiency and actual competency. - No room for innovation: I proposed a few ideas to address and resolve multiple challenges being faced on an operational level. After many great thanks, they were all ignored and archived, and the challenges remained the same. - Scamming Service Providers: I had a heart attack on my 3rd day of employment, and the medical insurance provider refused to cover my medical expenses on the basis of never-communicated policies. I have been escalating the case internally for almost a year now across all escalation levels and the company kept on repeating the same excuses of not adhering to the never-communicated policies. I was offered an "exceptional compromise" to process 30k out of a 78k claim. I rejected this "exception" because I didn't violate a single policy communicated by either the company or the scamming provider. I was even threatened by the local management with severe consequences if I decided to share this experience publically and on Glassdoor specifically, which is one of many reasons why I'm sharing it. The whole case (in detail) has been documented in an email thread that I uploaded and published on my own Google Drive, but this platform does not allow sharing a link to the email thread in my review.

A magnificent and marvellous company in… A magnificent and marvellous company in Cairo , best experience ever , learned a lot and still learning , the best way to build a proper career

Sweatshop call-farm being used for… Sweatshop call-farm being used for cheap support by major corporations. Totally toxic, apathetic, and running afoul of local laws. They are so far off the mark of genuine effort I couldnt even give them constructive feedback - that requires a person who cares.