Not trustful agents asking for private information This is the company providing the chat customer service for Ryanair. Ryanair has my name number address and credit card number. This person Kacper A. from Poland who obviously couldn't see my full information on his page, was asking me for my full details and telephone number. Obviously against GDPR EU law and with such information he can create fake profiles and/or other scams. How strange to ask for it if he already had it and how strange for Concentrix to allow such things.

Terrible company to work for Terrible company to work for. Was in class for almost two weeks. HR dropped the ball and some how mixed up my name on my i9. I reached out to let them know but still signed all documents, the second week in class like a day before nest I am told I have to leave the class before I am allowed to come back!! Mind you this was a temporary project, so those two day I missed were crucial. I missed two days calling, emailing, and chatting with people trying to get my i9 resolved. By the time I receive an email saying I can go back to the virtual class, I am told I would be reseated, well that never happened. I was never reseated and also told they don’t see that in the system. So I am out of work, no money and no response from concentrix.

Company is awful Company is awful. Managers are complete bullies and sexually harrass people daily. They lack qualifications to manage their teams as they more than likely have worked in the company years even if they one minute we’re just a customer service agent. Hr department is despicable and breach confidentiality all of the time. Pay is woeful. Systems you are forced to work on are sub par. You don’t get paid for breaks and when you get paid every 2 weeks the pay is always significantly less and you have to go back and forth with pay roll. No mental health facilities.

Stacey is off to flying start! Stacey is a new agent and she was patient and made everything very clear. That meant any worries were dealt with and all questions answered. Good job.

A magnificent and marvellous company in… A magnificent and marvellous company in Cairo , best experience ever , learned a lot and still learning , the best way to build a proper career