Quality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.

I was informed that leads would cost less I was informed that leads would cost about $60 for standard (healthy) individuals, but then no leads came in for over a week. I kept raising my price until I finally got anybody and it was costing $120 per lead and most were bordering on homeless or drug addicts. My rep told me that because of my 'filters' I would have less leads, even though he stated that it should be higher during our onboarding. In the end, the only real filter I have is that they are not with a terminal illness. Kathleen Shugg sends generic emails pretending to care and asks how she can help. However, when I reach out with concerns she simply states that she cannot really help. Total scam of a company. I even messaged the founders on LinkedIn to see if they would defend the company's actions. They never responded.

Don’t use datalot... Datalot is as good as calling out of a telephone book. They have commission sales people setting appointments to make a commission and they put anybody they can on the phone with you. You can do better calling straight out of the phone book for free. I’ve been very successful in the sales business for 35 years and I’ve experienced bad leads… This is worse. Don’t use them ... give your money to a charity. Don’t donate to a bad company. Denise Sluman was unprofessional, rude and disrespectful.

Terrible Terrible, terrible leads. I wasted over 3k on leads through data lot. Most of the calls i received were people who were called from Datalot and were frustrated and asked me if I know how to 'get these guys to stop calling me'. They didn't even know the call was about health insurance. with my group of agents, using alternative live lead companies we produced over 3 million last year and with data lot 0 dollars-not ONE sale was qualified or credited from Datalot after spending over 3k. Do not waste your money here. There are other companies who offer people who are qualified and offer you to return calls or leads if they are not qualified (Datalot claims they do, but they must be severely sick to be accepted)

After using this company on and off for… After using this company on and off for 5 years I have said goodbye! As Datalot grows the quality of leads and the quality of customer support has become pathetic!! I sent a few emails over a month ago to the director of sales here in Florida and still have not received a reply!