Tried this service for the first time… Tried this service for the first time and it was clear the quality of people they sent my way where all high risk - more than half did not meet the filter criteria that was agreed upon - the issue I found was once you have signed up they will through the world at you and then you have to fight with them to get your money back because they sent you bogus prospects. They just proved to me that purchasing leads is doing business with a vendors that scam you with desperate people attempting to find cheap insurance. Besides if folks are shopping on price only - you will loose them next price increase -

Unfortunately I could not rate this… Unfortunately I could not rate this without a star! Datalot sucks! I'm an insurance producer and was referred to this company for what I believe now was so that they could get an extra $100 for the referral. We paid $1000. What a rip off! Take your money someplace else. I'm in Northern California and all calls were coming from Southern California. They said they were going to fix several times and then I ended up getting no calls at all. The filtering is a joke! I was told if i paid top dollar for quotes $25 to $50 a lead I would get the best leads but what i get is a person who really did not want a quote to begin with or they have DUI, SR22, accidents and tickets, for life insurance, people that had medical issues, smokers and elderly people. Don't waste your time with this company they will tell you one thing in the beginning and what you end up with is totally different.

After using this company on and off for… After using this company on and off for 5 years I have said goodbye! As Datalot grows the quality of leads and the quality of customer support has become pathetic!! I sent a few emails over a month ago to the director of sales here in Florida and still have not received a reply!

Customer service is Great I will give… Customer service is Great I will give them that. The sales people make great promises that don't show up in the quality of calls. The calls are the lowest quality of calls that I have seen yet. Most of the customers you cant understand or they think there getting 40k in free insurance. I was paying $101.00 for a lot of the calls and you get somebody on the phone that cant even hold a conversation. Ten calls not one person worth a $5.00 lead...

Quality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.