After using this company on and off for… After using this company on and off for 5 years I have said goodbye! As Datalot grows the quality of leads and the quality of customer support has become pathetic!! I sent a few emails over a month ago to the director of sales here in Florida and still have not received a reply!

Tech support is the worst for Datalot Tech support is the worst for Datalot. It seems like everyday it logs us out automatically and we have to reset the password. I call everytime to fix the problem and all they say is "no one else is having this issue". They ask if we want another password sent to us as always. This is not professional at all. Allstate

Tried this service for the first time… Tried this service for the first time and it was clear the quality of people they sent my way where all high risk - more than half did not meet the filter criteria that was agreed upon - the issue I found was once you have signed up they will through the world at you and then you have to fight with them to get your money back because they sent you bogus prospects. They just proved to me that purchasing leads is doing business with a vendors that scam you with desperate people attempting to find cheap insurance. Besides if folks are shopping on price only - you will loose them next price increase -

Quality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.

I usually don't write reviews because I… I usually don't write reviews because I don't have time. I have to speak my mind about Datalot. They prey on lower socio-economic people. Every lead I have received has been on SSI income or no job at all. There bidding system is very suspect based on the other agencies I have spoken with. I have been using leads for years and this is by far the most suspect service in my opinion.