Quality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.

Fake Algorithm for bidding Datalot has a developed a ponzi scheme on the bidding for live leads. We thought it was just a phase, but we set up a control group where the new clients were enticed with low live transfer costs. Jean was more than happy to assist them. Shortly after, they were winning bids within the same states as despite our team having a bid higher by $27! Such fraudulent bidding is grounds for litigation. We have decided to leave them as a result. Others should consider the same after taking advantage of their bias towards growth, which is more than likely a desire to sell off the company to another larger business entity. Don't believe us? Check out the pedigree of the board.

I usually don't write reviews because I… I usually don't write reviews because I don't have time. I have to speak my mind about Datalot. They prey on lower socio-economic people. Every lead I have received has been on SSI income or no job at all. There bidding system is very suspect based on the other agencies I have spoken with. I have been using leads for years and this is by far the most suspect service in my opinion.

Tech support is the worst for Datalot Tech support is the worst for Datalot. It seems like everyday it logs us out automatically and we have to reset the password. I call everytime to fix the problem and all they say is "no one else is having this issue". They ask if we want another password sent to us as always. This is not professional at all. Allstate

After using this company on and off for… After using this company on and off for 5 years I have said goodbye! As Datalot grows the quality of leads and the quality of customer support has become pathetic!! I sent a few emails over a month ago to the director of sales here in Florida and still have not received a reply!