Quality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.

Tech support is the worst for Datalot Tech support is the worst for Datalot. It seems like everyday it logs us out automatically and we have to reset the password. I call everytime to fix the problem and all they say is "no one else is having this issue". They ask if we want another password sent to us as always. This is not professional at all. Allstate

This lead provider started out strong This lead provider started out strong. I was closing every other transfer but it did not last long. A month later and I am still paying $60 + for single line auto policy $350 in premium that lapse when the first payment returns. All recent leads have no prior or 1 month prior or something that obviously makes them ineligible. Guess what??? Not refundable since They say the prospect told them they had prior coverage. Asking if they've ever been insured before is not the same as, do you have 6 months of uninterrupted coverage?

Worst Company for live transfers Worst Company for live transfers! They have ads that misrepresent future clients by offering ads that say (YOU CAN GET $20 for $100k Coverage) and, the clients 73 years old. Very unethical company, and just pure degusting. They use unethical ads, and don't refund there customers for getting people they cant help due to their ads. They lie, and there bidding system is pure fraud. They make you keep bidding higher and higher to the point its over $100 dollars per call.

Datalot is a scam Datalot is a scam. The last 2 weeks there were no live xfers. When there were live transfers, one lady told me she was responding to a tv ad for $13 a month life insurance for $50k of coverage for seniors. This is the kind of fraudulent advertising that all of these lead companies use to generate low quality leads that they charge between $60-$250 for. The next call I got was a guy who said he had a heart attack. If you have a heart attack, you can't get life insurance. The next call I got was a guy with dementia. If you have dementia, you can't get life insurance. Most places out there refund all of these calls. Datalot did not refund even one of them. That is when I told them to close my account and refund my money. That was last week and I still have yet to hear anything back or receive the money left in my account. My account manager was named Emily and she was awful. I never heard from her unless I emailed her. She would not go over my numbers for the month. Gave no suggestions of how to maximize my results. I already see this company's ratings are low, but I just wanted to make sure nobody invests with them.