Tech support is the worst for Datalot Tech support is the worst for Datalot. It seems like everyday it logs us out automatically and we have to reset the password. I call everytime to fix the problem and all they say is "no one else is having this issue". They ask if we want another password sent to us as always. This is not professional at all. Allstate

This lead provider started out strong This lead provider started out strong. I was closing every other transfer but it did not last long. A month later and I am still paying $60 + for single line auto policy $350 in premium that lapse when the first payment returns. All recent leads have no prior or 1 month prior or something that obviously makes them ineligible. Guess what??? Not refundable since They say the prospect told them they had prior coverage. Asking if they've ever been insured before is not the same as, do you have 6 months of uninterrupted coverage?

Tried this service for the first time… Tried this service for the first time and it was clear the quality of people they sent my way where all high risk - more than half did not meet the filter criteria that was agreed upon - the issue I found was once you have signed up they will through the world at you and then you have to fight with them to get your money back because they sent you bogus prospects. They just proved to me that purchasing leads is doing business with a vendors that scam you with desperate people attempting to find cheap insurance. Besides if folks are shopping on price only - you will loose them next price increase -

Quality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.

Customer service is Great I will give… Customer service is Great I will give them that. The sales people make great promises that don't show up in the quality of calls. The calls are the lowest quality of calls that I have seen yet. Most of the customers you cant understand or they think there getting 40k in free insurance. I was paying $101.00 for a lot of the calls and you get somebody on the phone that cant even hold a conversation. Ten calls not one person worth a $5.00 lead...