Darren Sinel
GBAfter using this company on and off for… After using this company on and off for 5 years I have said goodbye! As Datalot grows the quality of leads and the quality of customer support has become pathetic!! I sent a few emails over a month ago to the director of sales here in Florida and still have not received a reply!
Michael Cortes
GBQuality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.
andy
GBTerrible Terrible, terrible leads. I wasted over 3k on leads through data lot. Most of the calls i received were people who were called from Datalot and were frustrated and asked me if I know how to 'get these guys to stop calling me'. They didn't even know the call was about health insurance. with my group of agents, using alternative live lead companies we produced over 3 million last year and with data lot 0 dollars-not ONE sale was qualified or credited from Datalot after spending over 3k. Do not waste your money here. There are other companies who offer people who are qualified and offer you to return calls or leads if they are not qualified (Datalot claims they do, but they must be severely sick to be accepted)
Shane Bradley
GBVery unethical company Very unethical company, they lie to you about lead qualifications and send you very low intent leads that have NOT been screened properly. They just worry about emptying your bank account. Agents I have never not made an ROI with my leads until I ran into DATALOT, STAY AWAY
Dana Todd
GBThis lead provider started out strong This lead provider started out strong. I was closing every other transfer but it did not last long. A month later and I am still paying $60 + for single line auto policy $350 in premium that lapse when the first payment returns. All recent leads have no prior or 1 month prior or something that obviously makes them ineligible. Guess what??? Not refundable since They say the prospect told them they had prior coverage. Asking if they've ever been insured before is not the same as, do you have 6 months of uninterrupted coverage?