Thomas Carel
GBFirst 60 days were very good and… First 60 days were very good and helpful with Rachel, now that we've been passed on to a new account rep we realize it's a complete scam. Leads were averaging just under $47 per live transfer and now we are only getting occasional leads for nearly $80 and almost everyone has been an inbred. The transfer reps work on commission and are enticed to transfer any living organism that puts out a pulse. We have not seen the purpose of our new account manager other than to tell us refunds are not within the ToS. We have moved on as a result as should you and your agency if you're looking for a quality live transfer service.
Dana Todd
GBThis lead provider started out strong This lead provider started out strong. I was closing every other transfer but it did not last long. A month later and I am still paying $60 + for single line auto policy $350 in premium that lapse when the first payment returns. All recent leads have no prior or 1 month prior or something that obviously makes them ineligible. Guess what??? Not refundable since They say the prospect told them they had prior coverage. Asking if they've ever been insured before is not the same as, do you have 6 months of uninterrupted coverage?
Bubba Pratt
GBDon’t use datalot... Datalot is as good as calling out of a telephone book. They have commission sales people setting appointments to make a commission and they put anybody they can on the phone with you. You can do better calling straight out of the phone book for free. I’ve been very successful in the sales business for 35 years and I’ve experienced bad leads… This is worse. Don’t use them ... give your money to a charity. Don’t donate to a bad company. Denise Sluman was unprofessional, rude and disrespectful.
Stephen Macke
GBTried this service for the first time… Tried this service for the first time and it was clear the quality of people they sent my way where all high risk - more than half did not meet the filter criteria that was agreed upon - the issue I found was once you have signed up they will through the world at you and then you have to fight with them to get your money back because they sent you bogus prospects. They just proved to me that purchasing leads is doing business with a vendors that scam you with desperate people attempting to find cheap insurance. Besides if folks are shopping on price only - you will loose them next price increase -
Michael Cortes
GBQuality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.