Tech support is the worst for Datalot Tech support is the worst for Datalot. It seems like everyday it logs us out automatically and we have to reset the password. I call everytime to fix the problem and all they say is "no one else is having this issue". They ask if we want another password sent to us as always. This is not professional at all. Allstate

Unfortunately I could not rate this… Unfortunately I could not rate this without a star! Datalot sucks! I'm an insurance producer and was referred to this company for what I believe now was so that they could get an extra $100 for the referral. We paid $1000. What a rip off! Take your money someplace else. I'm in Northern California and all calls were coming from Southern California. They said they were going to fix several times and then I ended up getting no calls at all. The filtering is a joke! I was told if i paid top dollar for quotes $25 to $50 a lead I would get the best leads but what i get is a person who really did not want a quote to begin with or they have DUI, SR22, accidents and tickets, for life insurance, people that had medical issues, smokers and elderly people. Don't waste your time with this company they will tell you one thing in the beginning and what you end up with is totally different.

Quality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.

Tried this service for the first time… Tried this service for the first time and it was clear the quality of people they sent my way where all high risk - more than half did not meet the filter criteria that was agreed upon - the issue I found was once you have signed up they will through the world at you and then you have to fight with them to get your money back because they sent you bogus prospects. They just proved to me that purchasing leads is doing business with a vendors that scam you with desperate people attempting to find cheap insurance. Besides if folks are shopping on price only - you will loose them next price increase -

Fake Algorithm for bidding Datalot has a developed a ponzi scheme on the bidding for live leads. We thought it was just a phase, but we set up a control group where the new clients were enticed with low live transfer costs. Jean was more than happy to assist them. Shortly after, they were winning bids within the same states as despite our team having a bid higher by $27! Such fraudulent bidding is grounds for litigation. We have decided to leave them as a result. Others should consider the same after taking advantage of their bias towards growth, which is more than likely a desire to sell off the company to another larger business entity. Don't believe us? Check out the pedigree of the board.