Darren Sinel
GBAfter using this company on and off for… After using this company on and off for 5 years I have said goodbye! As Datalot grows the quality of leads and the quality of customer support has become pathetic!! I sent a few emails over a month ago to the director of sales here in Florida and still have not received a reply!
Michael Cortes
GBQuality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.
nick J
GBWorst Company for live transfers Worst Company for live transfers! They have ads that misrepresent future clients by offering ads that say (YOU CAN GET $20 for $100k Coverage) and, the clients 73 years old. Very unethical company, and just pure degusting. They use unethical ads, and don't refund there customers for getting people they cant help due to their ads. They lie, and there bidding system is pure fraud. They make you keep bidding higher and higher to the point its over $100 dollars per call.
Amy
GBTech support is the worst for Datalot Tech support is the worst for Datalot. It seems like everyday it logs us out automatically and we have to reset the password. I call everytime to fix the problem and all they say is "no one else is having this issue". They ask if we want another password sent to us as always. This is not professional at all. Allstate
J Taylor
GBBuyerZone was an okay lead system… BuyerZone was an okay lead system hitting 10% of the time. It was purchased by Business.com and rebranded Datalot. Datlot has provided ZERO 0% actual leads. What a WASTE of my licensed professionals time and WHEN these leads are not Quickly disqualified, the cost is HUGE. $50 - $100 per some leads. The service is worthless and costly to moral, time and our payroll dollars.... in our opinion.