Quality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.

After using this company on and off for… After using this company on and off for 5 years I have said goodbye! As Datalot grows the quality of leads and the quality of customer support has become pathetic!! I sent a few emails over a month ago to the director of sales here in Florida and still have not received a reply!

I usually don't write reviews because I… I usually don't write reviews because I don't have time. I have to speak my mind about Datalot. They prey on lower socio-economic people. Every lead I have received has been on SSI income or no job at all. There bidding system is very suspect based on the other agencies I have spoken with. I have been using leads for years and this is by far the most suspect service in my opinion.

Customer service is Great I will give… Customer service is Great I will give them that. The sales people make great promises that don't show up in the quality of calls. The calls are the lowest quality of calls that I have seen yet. Most of the customers you cant understand or they think there getting 40k in free insurance. I was paying $101.00 for a lot of the calls and you get somebody on the phone that cant even hold a conversation. Ten calls not one person worth a $5.00 lead...

Don’t use datalot... Datalot is as good as calling out of a telephone book. They have commission sales people setting appointments to make a commission and they put anybody they can on the phone with you. You can do better calling straight out of the phone book for free. I’ve been very successful in the sales business for 35 years and I’ve experienced bad leads… This is worse. Don’t use them ... give your money to a charity. Don’t donate to a bad company. Denise Sluman was unprofessional, rude and disrespectful.