Stephen Macke
GBTried this service for the first time… Tried this service for the first time and it was clear the quality of people they sent my way where all high risk - more than half did not meet the filter criteria that was agreed upon - the issue I found was once you have signed up they will through the world at you and then you have to fight with them to get your money back because they sent you bogus prospects. They just proved to me that purchasing leads is doing business with a vendors that scam you with desperate people attempting to find cheap insurance. Besides if folks are shopping on price only - you will loose them next price increase -
Michael Cortes
GBQuality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.
Tom
GBBurning Dollars Step 1. Simply take your money and place it in a trash can outside of your office. Step 2. Add generous amount of gas. Step 3. Throw match into the trash can. Step 4. Enjoy. The customer service was generally good, however the quality of the leads was terrible. We have had better success using xdates which we have purchased for pennies compared to 30 dollars for DataLot. Many of the leads were not qualified properly and some seemed confused as to why were connected. Long story short, enjoy burning your money.
Mitch
GBI was informed that leads would cost less I was informed that leads would cost about $60 for standard (healthy) individuals, but then no leads came in for over a week. I kept raising my price until I finally got anybody and it was costing $120 per lead and most were bordering on homeless or drug addicts. My rep told me that because of my 'filters' I would have less leads, even though he stated that it should be higher during our onboarding. In the end, the only real filter I have is that they are not with a terminal illness. Kathleen Shugg sends generic emails pretending to care and asks how she can help. However, when I reach out with concerns she simply states that she cannot really help. Total scam of a company. I even messaged the founders on LinkedIn to see if they would defend the company's actions. They never responded.
Amy
GBTech support is the worst for Datalot Tech support is the worst for Datalot. It seems like everyday it logs us out automatically and we have to reset the password. I call everytime to fix the problem and all they say is "no one else is having this issue". They ask if we want another password sent to us as always. This is not professional at all. Allstate