First 60 days were very good and… First 60 days were very good and helpful with Rachel, now that we've been passed on to a new account rep we realize it's a complete scam. Leads were averaging just under $47 per live transfer and now we are only getting occasional leads for nearly $80 and almost everyone has been an inbred. The transfer reps work on commission and are enticed to transfer any living organism that puts out a pulse. We have not seen the purpose of our new account manager other than to tell us refunds are not within the ToS. We have moved on as a result as should you and your agency if you're looking for a quality live transfer service.

Quality of Live Transfers Has Gone Downhill Quality of Live Transfers has gone downhill and, yet, cost per lead has gone up. I was warned about this happening with Datalot by other former users. For the first 60 days you have an on boarding account manager, which worked out well. Bogus live transfers (immediately hung up, mentally incompetent, etc.) were immediately refunded by them. Now that we have been using them for 60+ days we get transferred to a new account manager and most replies are about how they cannot help with a refund or that they are beyond the scope of what is refundable because the lead "passed" the questioning with a customer support rep. How ironic that Datalot doesn't seem to mind billing for ANY live transfer with a pulse, but the moment we ask for a refund on a bad lead it outside the terms of service. If Datalot wants to keep their clients then it might be prudent to weigh what value they bring to their business revenues. An occasional refund for a completely bogus lead shouldn't be such a hassle. Rather, it should be considered essential for quality customer service.

After using this company on and off for… After using this company on and off for 5 years I have said goodbye! As Datalot grows the quality of leads and the quality of customer support has become pathetic!! I sent a few emails over a month ago to the director of sales here in Florida and still have not received a reply!

This company was great when it first… This company was great when it first started. Now you are bidding a high amount for leads and they create a 1 pager that they have given new farmers agents setting unrealistic expectations in my area. My average call costs $70 and the quality is not as good as it once was. They have also are difficult on their return policy even though they might send you a mobile home or something that isn't related to your campaign. The only reason I am giving 3 stars and not less is because I have had a decent conversion ratio (25%) This is good if you already have an established agency with 2 Million in premium. If you know how to generate your own leads organically it might cost you less.

Unfortunately I could not rate this… Unfortunately I could not rate this without a star! Datalot sucks! I'm an insurance producer and was referred to this company for what I believe now was so that they could get an extra $100 for the referral. We paid $1000. What a rip off! Take your money someplace else. I'm in Northern California and all calls were coming from Southern California. They said they were going to fix several times and then I ended up getting no calls at all. The filtering is a joke! I was told if i paid top dollar for quotes $25 to $50 a lead I would get the best leads but what i get is a person who really did not want a quote to begin with or they have DUI, SR22, accidents and tickets, for life insurance, people that had medical issues, smokers and elderly people. Don't waste your time with this company they will tell you one thing in the beginning and what you end up with is totally different.