Alessia Gargano
ITI love Momme Silk I love Momme Silk. Every time I asked for information, the customer service replied immediately. They were super nice to follow me in the purchase
Nom Deplume
GBCustomer service was excellent Customer service was excellent. They helped me with the return process when the fit of one set of pajamas was not quite right. They expedited a replacement set which was just right. Very high quality product. Extremely happy with my purchases.
Ormap
GBI purchased silk sheets sets on… I purchased silk sheets sets on December 3rd 2022 as a Christmas gift for my daughter and I have not received it as yet and today is December 19th. There is no customer support phone number only an email address. That is not acceptable. I will not buy from this company again.
Nancy Sharoff
GBWhere Have You Been All My Life? When I was in China 10 years ago I regretted not having purchased a silk comforter. I have been searching for one of similar quality ever since. On Saturday I ran across Mommesilk. By Sunday I had ordered a summer comforter. By Wednesday it was in my hands. The packaging was such as I have never seen, exquisitely packaged. I aired it out for two days and last night slept with it. It was like sleeping among the clouds. I tend to run hot at night, but Mommesilk's comforter managed to keep me at a comfortable sleeping temperature. If you are debating whether to purchase one of their products. DO NOT HESITATE! (And I almost NEVER write reviews.)
Sh
GBAVOID AT ALL COST AVOID AT ALL COST! I was searching for 100% silk sleeping bonnet came across site and placed order. Sadly I didn’t not read reviews on this company or items BEFORE PLACING ORDER! this company has many negative reviews on Amazon and on several other platforms For starting a their silk items are advertised as 100% mulberry silk. This is not true it is a silk blend mixed with a nylon polyester Mattel. That is not what genuine 100 mulberry silk is. Real silk when you hold a thread to a flame turns to ash and will not hold a flame. This holds a flame and material will curl and ball up. The tried and true test of real silk for artificial silk. So most importantly this is false advertising Second this company is a china based company. All fake silk products are made and shipped direct from china to you. I did not know this nor care for this because it leads me to my second point THERE IS NO CUATOMER SERVICE. I have emailed and sent chat messages over 10 in total with no reply to anything. After reading all negative reviews on actual product being a lie to no customer care. I immediately asked for my order to be canceled and refunded What did they do NO REPLY TO ANY MESSAGES AND SHIPPED THE ORDER. The order of fake silk bonnets. Lol this is why I don’t like buying items fro China. They are almost always falsely advertised lying to customer with no customer care I will be taking up with my social media platforms, all review sites, my payment source and possible to report them to dept of online merchantile affairs which handles laws pertaining to selling online PLEASE AVOID THIS COMONAY