mommesilk.com

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3.25
Based on 20 Reviews

5

45.00%

4

15.00%

3

0.00%

2

0.00%

1

40.00%
About mommesilk.com

Mulberry silk pillowcase the best kept secret of super models, hair stylists, beauty experts and dermatologists around the world.

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Steven Miller
GB

AVOID this company at all costs!! We received the couples PJ silk set as a Wedding gift, sizes were not correct so contacted to exchange for correct size. What should have been a very simple commercial exchange, has become a drawn out complicated process over several months, we still have not received any replacement sizes and customer service is ABYSMAL. This all makes a lot more sense now after reading the below review- 18th Sept 2023. This was obviously gifted to us, however this exchange would put me off ever ordering from them directly or recommending. I would do yourself a favour and avoid at all costs, plenty of other beautiful silk provider alternatives out there.

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Debra
GB

Better quality than Fishers Finery, better pricing than LILYSILK As the tile says, better quality than Fishers Finery, better pricing than LILYSILK. I have purchased a pillowcase and a pair of PJs. Excellent customer service, deliveries have been timely. Drawbacks: lack of more choices of color for PJs and there are only a few blouses offered for clothing.

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Alessia Gargano
IT

I love Momme Silk I love Momme Silk. Every time I asked for information, the customer service replied immediately. They were super nice to follow me in the purchase

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Sh
GB

AVOID AT ALL COST AVOID AT ALL COST! I was searching for 100% silk sleeping bonnet came across site and placed order. Sadly I didn’t not read reviews on this company or items BEFORE PLACING ORDER! this company has many negative reviews on Amazon and on several other platforms For starting a their silk items are advertised as 100% mulberry silk. This is not true it is a silk blend mixed with a nylon polyester Mattel. That is not what genuine 100 mulberry silk is. Real silk when you hold a thread to a flame turns to ash and will not hold a flame. This holds a flame and material will curl and ball up. The tried and true test of real silk for artificial silk. So most importantly this is false advertising Second this company is a china based company. All fake silk products are made and shipped direct from china to you. I did not know this nor care for this because it leads me to my second point THERE IS NO CUATOMER SERVICE. I have emailed and sent chat messages over 10 in total with no reply to anything. After reading all negative reviews on actual product being a lie to no customer care. I immediately asked for my order to be canceled and refunded What did they do NO REPLY TO ANY MESSAGES AND SHIPPED THE ORDER. The order of fake silk bonnets. Lol this is why I don’t like buying items fro China. They are almost always falsely advertised lying to customer with no customer care I will be taking up with my social media platforms, all review sites, my payment source and possible to report them to dept of online merchantile affairs which handles laws pertaining to selling online PLEASE AVOID THIS COMONAY

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Starflower
GB

Looks like Satin not Silk?! I received my 'Silk' sleep cap via Amazon and I am very suspicious as the fabric looks and feels like satin. Silk doesn't leave tough creases plus silk is soft to touch with no sound when you rub your hands against it. This is the second time I've ordered this and I was sceptical then but I'm more concerned now as I paid £19.99 for something that resembles satin. Not happy. No care label in the product, no material composition only one small label with the name Mommesilk. Just read a review from someone here and they confirmed their supposed silk item was polyester from China 😞

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