julie mcintosh
GBUpdate on my review … I have written a review about Cappillus already I think it’s below this one. I was looking back at a few reviews and Cappillus haven’t answered any reviews on Trustpilot since 2020!!!! They still haven’t contacted me about my hat……Shambles of a company!!!!!! I REPEAT AGAIN BUYER BEWARE!
Karen Royal
GBPurchased in june 2019 at that time… Purchased in june 2019 at that time return policy was use a full 365 days if not satisfied return for 100% refund including return mailing expenses. Yesterday called to start return, agent said not returned 'within' 1 yr no refund, tried to explain not policy when I purchased. But she dismissed me. I ask to appeal and she said someone would call but of course did not happen
Francis Gallen
GBI guess it meets expectations.. I guess it meets expectations... - if it works. Otherwise, it seems to be thoughtfully designed & produced. However , I feel that the power source to hat may have been better conceived. Have difficulty sometimes pushing the connectors together close enough to enable securing with screw cap. (And I know to match the arrows)
ACortez
GBI never thought this would work so… I never thought this would work so well. My hair loss stopped and all of the weakened hair seems to be thickening. I am trying to regain the frontal hair and it is looking very optimistic. None of the topical or the pills showed any success so I will definitely continue using it. I will try to keep everyone updated if I see any further success. If you have not seen progress with other treatment, I highly recommend trying it.
Cap Owner
GBNot a fan of Capillus short warranty or customer service Just got off the phone with a Capillus rep. Guess my timing was bad because she was in no mood to help. Either the battery or charger on my 272 Pro has gone out just after the 3 yr warranty. With an attitude, she refused do an easy over the phone suggestion other than sending the unit in, paying $50 to get diagnosed plus paying any extra over that $50 to get it fixed. It's obviously a battery or charger issue which they've probably seen before & could diagnose without my sending in the unit. This would be the 2nd time I'd have to send in the unit for the same issue. Appears as if they didn't fix it right the first time. FYI new batteries are $79 & only warrantied for a year.