Terrible product Terrible product. It made my hair loss worse and gave me a sunspot on my forehead. I asked them for a refund, and nothing. I did a lot of research before ordering this product and to find it doesn’t work is very upsetting based on the claims they make. And not back up your products is proof in the pudding.

Totally worth every penny So my husband and I purchased this based on my sister’s recommendation.... we read all the things and didn’t expect results for a while.... Holy Macaroni this hat is amazing it’s only been almost two months and we are already seeing a difference!! Can’t wait to look at photos a year from now!

Not a fan of Capillus short warranty or customer service Just got off the phone with a Capillus rep. Guess my timing was bad because she was in no mood to help. Either the battery or charger on my 272 Pro has gone out just after the 3 yr warranty. With an attitude, she refused do an easy over the phone suggestion other than sending the unit in, paying $50 to get diagnosed plus paying any extra over that $50 to get it fixed. It's obviously a battery or charger issue which they've probably seen before & could diagnose without my sending in the unit. This would be the 2nd time I'd have to send in the unit for the same issue. Appears as if they didn't fix it right the first time. FYI new batteries are $79 & only warrantied for a year.

Capillus hair loss cap Bought this expensive device and then about a month after buying it, felt sharp stinging sensation when I would use it. When I called customer service, the woman was rude and said the caps can't be defective but that I was sensitive to it. And that I could bring it in for evaluation if I wanted, of course at my expense. I threw it away. Waste of good hard earned money. I recommend anyone to go see a dermatologist instead.

DO NOT BUY - it's a SCAM Used this diligently as directed daily for over a year. Saw ZERO improvement. May have actually made hair loss worse... Not only do you look ridiculous using it- but it doesn't work. The company does not stand by their product. no recourse when it doesn't work. $3000 mistake.. Look elsewhere