Kelley Steinhorn
GBI purchased the Cappillius Pro laser… I purchased the Cappillius Pro laser cap. I used it for three weeks and noticed I had a splitting headache every time I used it, which lingered all day (and I normally never get headaches). They state on the website that there are no side effects, but I beg to differ. I even discovered that the FDA received a complaint about the same thing as early as 2016. Although I am within the 30 day window to return it, Cappillius is making it difficult to do just that. BEWARE.
Kate
LACAPILLUS IS A SCAM Bought their Capillus Pro (internationally) from one of their international resellers. After x months of using - it stopped working. Talked to customer support - they have been insisting for me to call - but I live abroad. After a lot of back and forths, they recommended for me to buy the replacement battery pack. But then there was an issue in checking out because it states in their website that shipping to where I live (Hong Kong) is not available. After another round of back and forths with Customer Support, I was able to purchase. However, after a few days - they cancelled my order. They told me to use Paypal instead when checking out. When I was trying to checkout, the international shipping isn’t available again. After a few emails to their CS with no reply, I noticed that the product is no longer available!!!! I’ve been emailing them, telling them abouT this and they just kept telling me to checkout via Paypal??? LIKE HOW, THE PRODUCT IS NOW SOLD OUT!!!! THIS IS A SCAM GUYS. DO. NOT. PURCHASE. !!!!!
Rainer Lashofer
GBNo replacement batteries for a $1500 device My wife uses the Capillus pro for several years and her hair has indeed gotten fuller; so it may actually work. However, I just had a useless conversation with "support" about getting a new V4.3 battery, only to be told that it is discontinued. Seriously, a simple battery for a $1500 device cannot be kept available. That is lousy and people should think twice before getting involved with this company
Joanna lindstrom
CACapillus hair loss cap Bought this expensive device and then about a month after buying it, felt sharp stinging sensation when I would use it. When I called customer service, the woman was rude and said the caps can't be defective but that I was sensitive to it. And that I could bring it in for evaluation if I wanted, of course at my expense. I threw it away. Waste of good hard earned money. I recommend anyone to go see a dermatologist instead.
Amy Elizabeth Boyer
GBTotally worth every penny So my husband and I purchased this based on my sister’s recommendation.... we read all the things and didn’t expect results for a while.... Holy Macaroni this hat is amazing it’s only been almost two months and we are already seeing a difference!! Can’t wait to look at photos a year from now!