DO NOT BUY - it's a SCAM Used this diligently as directed daily for over a year. Saw ZERO improvement. May have actually made hair loss worse... Not only do you look ridiculous using it- but it doesn't work. The company does not stand by their product. no recourse when it doesn't work. $3000 mistake.. Look elsewhere

Terrible company Terrible company. I'm an electrical engineer. For them not to have a battery pack available for a working product is insane. Greed. Pure greed. I will NEVER do business with this sorry company again. I will figure out a workaround.

Product non functioning after 12 months and Non existing Customer Service I bought capillus in March 2022 in Hong Kong … after 12 months the battery stopped working already… I tried to ask for a call for customer service… but then it’s only in US time zone and they don’t call outside US… therefore we sent an email… and we attached the videos… then they mentioned that was the battery… so they suggest to buy a new one… we bought the battery… around 300 USD… including a huge shipping cost…. Then… they cancelled the order… then we should have received the refund… but not yet… Honestly for a product which costs as much (ca. 2,000 USD) you would expect a decent level of customer service… Instead nothing… so given the costs for sure better to use any other alternative.

CAPILLUS IS A SCAM Bought their Capillus Pro (internationally) from one of their international resellers. After x months of using - it stopped working. Talked to customer support - they have been insisting for me to call - but I live abroad. After a lot of back and forths, they recommended for me to buy the replacement battery pack. But then there was an issue in checking out because it states in their website that shipping to where I live (Hong Kong) is not available. After another round of back and forths with Customer Support, I was able to purchase. However, after a few days - they cancelled my order. They told me to use Paypal instead when checking out. When I was trying to checkout, the international shipping isn’t available again. After a few emails to their CS with no reply, I noticed that the product is no longer available!!!! I’ve been emailing them, telling them abouT this and they just kept telling me to checkout via Paypal??? LIKE HOW, THE PRODUCT IS NOW SOLD OUT!!!! THIS IS A SCAM GUYS. DO. NOT. PURCHASE. !!!!!

scam company, never ships then says its delivered Wow, I wish I had checked the reviews of this company before I bought and now regret buying from them, then I wouldn't have bought. There's a reason they have thousands of terrible terrible reviews. They didn't ship the products for weeks, then never sent the tracking, then all a sudden they said the products supposedly arrived even though it never did. It's been years since I "lost" a package, I don't believe this company ever intended to deliver the shipment to me. Good thing my credit card company just took the charge right off, othewise I would have been scammed by Capillus like they scammed many others that have left verified reviews here. what a BS company.