Francis Gallen
GBI guess it meets expectations.. I guess it meets expectations... - if it works. Otherwise, it seems to be thoughtfully designed & produced. However , I feel that the power source to hat may have been better conceived. Have difficulty sometimes pushing the connectors together close enough to enable securing with screw cap. (And I know to match the arrows)
joshua Socker
GBTerrible product Terrible product. It made my hair loss worse and gave me a sunspot on my forehead. I asked them for a refund, and nothing. I did a lot of research before ordering this product and to find it doesn’t work is very upsetting based on the claims they make. And not back up your products is proof in the pudding.
JD
GBDO NOT BUY - it's a SCAM Used this diligently as directed daily for over a year. Saw ZERO improvement. May have actually made hair loss worse... Not only do you look ridiculous using it- but it doesn't work. The company does not stand by their product. no recourse when it doesn't work. $3000 mistake.. Look elsewhere
Karen Royal
GBPurchased in june 2019 at that time… Purchased in june 2019 at that time return policy was use a full 365 days if not satisfied return for 100% refund including return mailing expenses. Yesterday called to start return, agent said not returned 'within' 1 yr no refund, tried to explain not policy when I purchased. But she dismissed me. I ask to appeal and she said someone would call but of course did not happen
Gene - it's only You
GBI don't remember the name of the Representative - I didn't know there was a Quiz The representative I spoke to before making my purchase (Yes a real person!) was very helpful and answered all my questions. What he didn't know immediately, he answered promptly after seeking guidance from supervisors. I feel very comfortable with my purchase. The unit arrived in days not weeks! I have only used it twice so no evaluation on performance but I am hopeful.