Capillus

1715 NW 82 Avenue, 33126, Miami, FL, United States
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2.00
Based on 20 Reviews

5

15.00%

4

10.00%

3

5.00%

2

0.00%

1

70.00%
About Capillus

Capillus, LLC is a resource for the millions around the world battling hair loss, connecting patients to hair transplant surgeons & dermatologists for both surgical & non-invasive treatment options. Our products cater to both women & men with thinning hair. Capillus laser therapy caps use safe, low level lasers to energize hair follicles and spur new, natural hair growth. Wear for thirty minutes every other day. Our laser caps are physician-recommended & FDA-Cleared for treatment of alopecia for both men & women. Capillus lasers are clinically proven to prevent the progression of hair loss and regrow thinning hair. Laser therapy stimulates and energizes the cells within the hair follicle renewing the hair follicle for thicker, healthier hair. The hand-free design requires no user effort – making it a preferred choice of doctors worldwide for its high patient compliance. We also offer complementary products for those suffering with hair loss. Capillus Non-laser Products include: Capillus Clinical Hair Therapy products, & Capillus Keratin Fibers.

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JD
GB

DO NOT BUY - it's a SCAM Used this diligently as directed daily for over a year. Saw ZERO improvement. May have actually made hair loss worse... Not only do you look ridiculous using it- but it doesn't work. The company does not stand by their product. no recourse when it doesn't work. $3000 mistake.. Look elsewhere

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Cap Owner
GB

Not a fan of Capillus short warranty or customer service Just got off the phone with a Capillus rep. Guess my timing was bad because she was in no mood to help. Either the battery or charger on my 272 Pro has gone out just after the 3 yr warranty. With an attitude, she refused do an easy over the phone suggestion other than sending the unit in, paying $50 to get diagnosed plus paying any extra over that $50 to get it fixed. It's obviously a battery or charger issue which they've probably seen before & could diagnose without my sending in the unit. This would be the 2nd time I'd have to send in the unit for the same issue. Appears as if they didn't fix it right the first time. FYI new batteries are $79 & only warrantied for a year.

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Douglas
GB

It was a very good experience It was a very good experience. The only thing that was a little bit of an issue, is that no where does it explain that you must first buy the device and then call if you require an extra large size. The first chat was pretty informative. The second chat, when I was ready to click purchase, was a bit confusing about how do I guarantee that the size I'm purchasing will be changed. The timing of the delivery and condition of the packaging was excellent! Let's see how it goes..

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Karen Royal
GB

Purchased in june 2019 at that time… Purchased in june 2019 at that time return policy was use a full 365 days if not satisfied return for 100% refund including return mailing expenses. Yesterday called to start return, agent said not returned 'within' 1 yr no refund, tried to explain not policy when I purchased. But she dismissed me. I ask to appeal and she said someone would call but of course did not happen

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Kelley Steinhorn
GB

I purchased the Cappillius Pro laser… I purchased the Cappillius Pro laser cap. I used it for three weeks and noticed I had a splitting headache every time I used it, which lingered all day (and I normally never get headaches). They state on the website that there are no side effects, but I beg to differ. I even discovered that the FDA received a complaint about the same thing as early as 2016. Although I am within the 30 day window to return it, Cappillius is making it difficult to do just that. BEWARE.

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