CAPILLUS IS A SCAM Bought their Capillus Pro (internationally) from one of their international resellers. After x months of using - it stopped working. Talked to customer support - they have been insisting for me to call - but I live abroad. After a lot of back and forths, they recommended for me to buy the replacement battery pack. But then there was an issue in checking out because it states in their website that shipping to where I live (Hong Kong) is not available. After another round of back and forths with Customer Support, I was able to purchase. However, after a few days - they cancelled my order. They told me to use Paypal instead when checking out. When I was trying to checkout, the international shipping isn’t available again. After a few emails to their CS with no reply, I noticed that the product is no longer available!!!! I’ve been emailing them, telling them abouT this and they just kept telling me to checkout via Paypal??? LIKE HOW, THE PRODUCT IS NOW SOLD OUT!!!! THIS IS A SCAM GUYS. DO. NOT. PURCHASE. !!!!!

I purchased the Cappillius Pro laser… I purchased the Cappillius Pro laser cap. I used it for three weeks and noticed I had a splitting headache every time I used it, which lingered all day (and I normally never get headaches). They state on the website that there are no side effects, but I beg to differ. I even discovered that the FDA received a complaint about the same thing as early as 2016. Although I am within the 30 day window to return it, Cappillius is making it difficult to do just that. BEWARE.

Update on my review … I have written a review about Cappillus already I think it’s below this one. I was looking back at a few reviews and Cappillus haven’t answered any reviews on Trustpilot since 2020!!!! They still haven’t contacted me about my hat……Shambles of a company!!!!!! I REPEAT AGAIN BUYER BEWARE!

DO NOT BUY - it's a SCAM Used this diligently as directed daily for over a year. Saw ZERO improvement. May have actually made hair loss worse... Not only do you look ridiculous using it- but it doesn't work. The company does not stand by their product. no recourse when it doesn't work. $3000 mistake.. Look elsewhere

Product non functioning after 12 months and Non existing Customer Service I bought capillus in March 2022 in Hong Kong … after 12 months the battery stopped working already… I tried to ask for a call for customer service… but then it’s only in US time zone and they don’t call outside US… therefore we sent an email… and we attached the videos… then they mentioned that was the battery… so they suggest to buy a new one… we bought the battery… around 300 USD… including a huge shipping cost…. Then… they cancelled the order… then we should have received the refund… but not yet… Honestly for a product which costs as much (ca. 2,000 USD) you would expect a decent level of customer service… Instead nothing… so given the costs for sure better to use any other alternative.