Capillus hair loss cap Bought this expensive device and then about a month after buying it, felt sharp stinging sensation when I would use it. When I called customer service, the woman was rude and said the caps can't be defective but that I was sensitive to it. And that I could bring it in for evaluation if I wanted, of course at my expense. I threw it away. Waste of good hard earned money. I recommend anyone to go see a dermatologist instead.

It was a very good experience It was a very good experience. The only thing that was a little bit of an issue, is that no where does it explain that you must first buy the device and then call if you require an extra large size. The first chat was pretty informative. The second chat, when I was ready to click purchase, was a bit confusing about how do I guarantee that the size I'm purchasing will be changed. The timing of the delivery and condition of the packaging was excellent! Let's see how it goes..

I don't remember the name of the Representative - I didn't know there was a Quiz The representative I spoke to before making my purchase (Yes a real person!) was very helpful and answered all my questions. What he didn't know immediately, he answered promptly after seeking guidance from supervisors. I feel very comfortable with my purchase. The unit arrived in days not weeks! I have only used it twice so no evaluation on performance but I am hopeful.

scam company, never ships then says its delivered Wow, I wish I had checked the reviews of this company before I bought and now regret buying from them, then I wouldn't have bought. There's a reason they have thousands of terrible terrible reviews. They didn't ship the products for weeks, then never sent the tracking, then all a sudden they said the products supposedly arrived even though it never did. It's been years since I "lost" a package, I don't believe this company ever intended to deliver the shipment to me. Good thing my credit card company just took the charge right off, othewise I would have been scammed by Capillus like they scammed many others that have left verified reviews here. what a BS company.

DO NOT BUY - it's a SCAM Used this diligently as directed daily for over a year. Saw ZERO improvement. May have actually made hair loss worse... Not only do you look ridiculous using it- but it doesn't work. The company does not stand by their product. no recourse when it doesn't work. $3000 mistake.. Look elsewhere