If I could write a 0 star review I…avoid this company. If I could write a 0 star review I would! The customer service is appalling, I paid £3000 for a pro version and and had a battery problem, 3 grand and they give you a dollar store battery pack and charger… I told them my battery pack had literally disintegrated, the wire to the charger had come out of the plug, they told me that because they have updated the model, they no longer support the older models, I said the cap was still working I just need a new battery and charger, but they said they couldn’t help me and that was that! DO NOT BUY FROM THIS COMPANY.

Totally worth every penny So my husband and I purchased this based on my sister’s recommendation.... we read all the things and didn’t expect results for a while.... Holy Macaroni this hat is amazing it’s only been almost two months and we are already seeing a difference!! Can’t wait to look at photos a year from now!

scam company, never ships then says its delivered Wow, I wish I had checked the reviews of this company before I bought and now regret buying from them, then I wouldn't have bought. There's a reason they have thousands of terrible terrible reviews. They didn't ship the products for weeks, then never sent the tracking, then all a sudden they said the products supposedly arrived even though it never did. It's been years since I "lost" a package, I don't believe this company ever intended to deliver the shipment to me. Good thing my credit card company just took the charge right off, othewise I would have been scammed by Capillus like they scammed many others that have left verified reviews here. what a BS company.

No replacement batteries for a $1500 device My wife uses the Capillus pro for several years and her hair has indeed gotten fuller; so it may actually work. However, I just had a useless conversation with "support" about getting a new V4.3 battery, only to be told that it is discontinued. Seriously, a simple battery for a $1500 device cannot be kept available. That is lousy and people should think twice before getting involved with this company

It was a very good experience It was a very good experience. The only thing that was a little bit of an issue, is that no where does it explain that you must first buy the device and then call if you require an extra large size. The first chat was pretty informative. The second chat, when I was ready to click purchase, was a bit confusing about how do I guarantee that the size I'm purchasing will be changed. The timing of the delivery and condition of the packaging was excellent! Let's see how it goes..