Decent results but overpriced and warranty sucks I just had to pay $80 to have a replacement battery and charger shipped after only 18 months of using this laser cap. For $3,000 I expected better longevity and customer service on it. Heck for that price they should throw in a lifetime warranty on all parts. I've bought cars for less than this cap. So, I'm disappointed to say the least and would consider other much less expensive competitors. Having said all that, I did notice some regrowth of hair around my temples after 3-6 months of daily use and a general thickening. So it gets a mixed review from me.

Product non functioning after 12 months and Non existing Customer Service I bought capillus in March 2022 in Hong Kong … after 12 months the battery stopped working already… I tried to ask for a call for customer service… but then it’s only in US time zone and they don’t call outside US… therefore we sent an email… and we attached the videos… then they mentioned that was the battery… so they suggest to buy a new one… we bought the battery… around 300 USD… including a huge shipping cost…. Then… they cancelled the order… then we should have received the refund… but not yet… Honestly for a product which costs as much (ca. 2,000 USD) you would expect a decent level of customer service… Instead nothing… so given the costs for sure better to use any other alternative.

I never thought this would work so… I never thought this would work so well. My hair loss stopped and all of the weakened hair seems to be thickening. I am trying to regain the frontal hair and it is looking very optimistic. None of the topical or the pills showed any success so I will definitely continue using it. I will try to keep everyone updated if I see any further success. If you have not seen progress with other treatment, I highly recommend trying it.

Totally worth every penny So my husband and I purchased this based on my sister’s recommendation.... we read all the things and didn’t expect results for a while.... Holy Macaroni this hat is amazing it’s only been almost two months and we are already seeing a difference!! Can’t wait to look at photos a year from now!

Not a fan of Capillus short warranty or customer service Just got off the phone with a Capillus rep. Guess my timing was bad because she was in no mood to help. Either the battery or charger on my 272 Pro has gone out just after the 3 yr warranty. With an attitude, she refused do an easy over the phone suggestion other than sending the unit in, paying $50 to get diagnosed plus paying any extra over that $50 to get it fixed. It's obviously a battery or charger issue which they've probably seen before & could diagnose without my sending in the unit. This would be the 2nd time I'd have to send in the unit for the same issue. Appears as if they didn't fix it right the first time. FYI new batteries are $79 & only warrantied for a year.