Amy Elizabeth Boyer
GBTotally worth every penny So my husband and I purchased this based on my sister’s recommendation.... we read all the things and didn’t expect results for a while.... Holy Macaroni this hat is amazing it’s only been almost two months and we are already seeing a difference!! Can’t wait to look at photos a year from now!
Karen Royal
GBPurchased in june 2019 at that time… Purchased in june 2019 at that time return policy was use a full 365 days if not satisfied return for 100% refund including return mailing expenses. Yesterday called to start return, agent said not returned 'within' 1 yr no refund, tried to explain not policy when I purchased. But she dismissed me. I ask to appeal and she said someone would call but of course did not happen
Douglas
GBIt was a very good experience It was a very good experience. The only thing that was a little bit of an issue, is that no where does it explain that you must first buy the device and then call if you require an extra large size. The first chat was pretty informative. The second chat, when I was ready to click purchase, was a bit confusing about how do I guarantee that the size I'm purchasing will be changed. The timing of the delivery and condition of the packaging was excellent! Let's see how it goes..
bobbymac 131
GBIf I could write a 0 star review I…avoid this company. If I could write a 0 star review I would! The customer service is appalling, I paid £3000 for a pro version and and had a battery problem, 3 grand and they give you a dollar store battery pack and charger… I told them my battery pack had literally disintegrated, the wire to the charger had come out of the plug, they told me that because they have updated the model, they no longer support the older models, I said the cap was still working I just need a new battery and charger, but they said they couldn’t help me and that was that! DO NOT BUY FROM THIS COMPANY.
Rainer Lashofer
GBNo replacement batteries for a $1500 device My wife uses the Capillus pro for several years and her hair has indeed gotten fuller; so it may actually work. However, I just had a useless conversation with "support" about getting a new V4.3 battery, only to be told that it is discontinued. Seriously, a simple battery for a $1500 device cannot be kept available. That is lousy and people should think twice before getting involved with this company