If I could write a 0 star review I…avoid this company. If I could write a 0 star review I would! The customer service is appalling, I paid £3000 for a pro version and and had a battery problem, 3 grand and they give you a dollar store battery pack and charger… I told them my battery pack had literally disintegrated, the wire to the charger had come out of the plug, they told me that because they have updated the model, they no longer support the older models, I said the cap was still working I just need a new battery and charger, but they said they couldn’t help me and that was that! DO NOT BUY FROM THIS COMPANY.

I purchased the Cappillius Pro laser… I purchased the Cappillius Pro laser cap. I used it for three weeks and noticed I had a splitting headache every time I used it, which lingered all day (and I normally never get headaches). They state on the website that there are no side effects, but I beg to differ. I even discovered that the FDA received a complaint about the same thing as early as 2016. Although I am within the 30 day window to return it, Cappillius is making it difficult to do just that. BEWARE.

Not a fan of Capillus short warranty or customer service Just got off the phone with a Capillus rep. Guess my timing was bad because she was in no mood to help. Either the battery or charger on my 272 Pro has gone out just after the 3 yr warranty. With an attitude, she refused do an easy over the phone suggestion other than sending the unit in, paying $50 to get diagnosed plus paying any extra over that $50 to get it fixed. It's obviously a battery or charger issue which they've probably seen before & could diagnose without my sending in the unit. This would be the 2nd time I'd have to send in the unit for the same issue. Appears as if they didn't fix it right the first time. FYI new batteries are $79 & only warrantied for a year.

I never thought this would work so… I never thought this would work so well. My hair loss stopped and all of the weakened hair seems to be thickening. I am trying to regain the frontal hair and it is looking very optimistic. None of the topical or the pills showed any success so I will definitely continue using it. I will try to keep everyone updated if I see any further success. If you have not seen progress with other treatment, I highly recommend trying it.

No replacement batteries for a $1500 device My wife uses the Capillus pro for several years and her hair has indeed gotten fuller; so it may actually work. However, I just had a useless conversation with "support" about getting a new V4.3 battery, only to be told that it is discontinued. Seriously, a simple battery for a $1500 device cannot be kept available. That is lousy and people should think twice before getting involved with this company