obsessed!!! So happy I made the switch to their shampoo/conditioner combo. Literally the way my hair is completely tangle-free after air drying reminds me of the crazy futuristic hair dryer in The Hunger Games lol. I had no issues transitioning from my previous shampoo. I recently got highlights and after researching color-safe shampoos I came across Hairstory. I can go longer in between washes too which saves shower time and my hair is always soft after each wash. I got their bundle box and honestly would only recommend their shampoo/conditioner formula with the scalp scrubbing thing which feels nice. Dry shampoo powder smells like actual baby powder and their wax product doesn’t do much for me especially when going outdoors (maybe I’m not using it correctly).

Paid but never delivered They were happy to collect money from my credicard without notifying me. A package was send to my address but it was never delivered. The package got send back to the company because I was not aware hair story had send anything. Now they refuse to send it again. Having to pay a product without receiving anything is criminal.

Left hair oily and limp after washing Have tried really hard to get this product to do as promised and after 2-mths trial my fine coloured hair is in worse condition than when I was using WO (Water only). Didn't mind the price if got what was promised but hair is greasy and limp immediately after washing. Won't be buying again.

GOOD BUT TOOOOOO EXPENSIVE PLUS SHIPPING If you are looking for a natural shampoo which does not lather up or irritate your scalp, the Hairstory New Wash is excellent for bleached course curly hair. Hugely expensive at $ 147.00 for 20 fl oz plus shipping $ 10.00 extra : ( which is too expensive. Packaging is hopeless in the shower and carefull to note 1 x purchase only !

Steals from their customers… I have been locked out of my account since signing up. When I try resetting the password to get in it says that email isn't on file. I then wrote the company directly and they have told me my subscription is cancelled and yet I'm still being charged and I now have three full bottles of a product that doesn't work on my hair. If I want to return them I have to pay. At this point they're just straight up stealing from me. Be very weary before ordering and I personally would never have a subscription with them ever again.