Hairstory Rich Wash - Save Your Money & Avoid Damaging Your Hair I have never reviewed a product before but I am so disappointed by the Hairstory Rich New Wash I wanted to write here in the hopes of helping someone save their money. I have tried 2 packets of the Rich New Wash over about 2 months. My fine coloured hair is more brittle after using Hairstory, the ends seem to have broken off & my scalp is flaky & itchy. This was a costly purchase & I was doubtful after a few uses but felt I should persevere as I had read such great things plus spent so much. I was especially impressed by the review by India Knight, who I typically find honest & has great recommendations. Check out the ingredients; I was skeptical when I saw how many seemed to be alcohol related, something known for stripping hair of life. This has been a costly mistake over & above how dull & ruined my hair now looks.

Wish I read the reviews before purchasing! With high expectations invested top dollar for a small satchel of shampoo and the aftercare product for 'beach hair'UNDRESSED. The shampoo has been beyond underwhelming -I have long, layered, normally naturally amazing hair that became drab, lacking sheen entirely, and a scalp that's dank & greasy (I don't have greasy hair). Worst condition of my life (unfortunately!) UNDRESSED is a $60 version of a drug store product that has an identical effect. Very disappointed. Extremely.

Soft and Silky I just got back from getting my hair cut. I had two different stylists working on my hair at different points throughout the appointment. Both of them commented on how soft and silky my hair felt (without knowing that the other person said the same thing). I have been using the Rich New Wash for about four months now and love how it gets rid of my frizz and softens my hair.

obsessed!!! So happy I made the switch to their shampoo/conditioner combo. Literally the way my hair is completely tangle-free after air drying reminds me of the crazy futuristic hair dryer in The Hunger Games lol. I had no issues transitioning from my previous shampoo. I recently got highlights and after researching color-safe shampoos I came across Hairstory. I can go longer in between washes too which saves shower time and my hair is always soft after each wash. I got their bundle box and honestly would only recommend their shampoo/conditioner formula with the scalp scrubbing thing which feels nice. Dry shampoo powder smells like actual baby powder and their wax product doesn’t do much for me especially when going outdoors (maybe I’m not using it correctly).

Useless I purchased this on 19th July and have got through what I consider to be the settling phase. Now out the other side, my hair at best is no different, at worst, it’s more frizzy than before and I’ve noticed some thinning at the front (my hair has always been very thick with no issues at all - except slight frizziness). I’ve asked for my money back.