Liars and thieves! I ordered two wigs from Glamourtress in medium brown. When they were received, they were jet black and there was no return shipping label provided. I contacted them to initiate a return for refund of payment. They insisted the correct color was shipped. I filed a complaint with the BBB and repeated my dissatisfaction with the products I received. They feigned ignorance at first and finally stated they had no intention of providing a refund. Not only did they lie about the product color, but by virtue of the fact no shipping return label was provided is proof of a no refund or return policy. Unfortunately this experience was a valuable lesson for me. I no longer purchase any products from beauty supply products stores in person or online. They are liars and thieves.

BUYER Beware....KEEP YOUR MONEY BUYER Beware....KEEP YOUR MONEY. ORDER FROM Hair Sisters... I Ordered 5 wigs returned 3 only Refunded me for 2 claiming I destroyed one ponytail....I didn't even order a ponytail. ..They are fraudsters. They want you to fight and argue with them...Wigs ARE HORRIBLE!!!!

This used to be one of my favorite… This used to be one of my favorite companies to order from until now! I had to go out of town for a funeral and placed an order on a Monday, paid extra to receive it in 1 to 3 business days., which would allow me to have it delivered before leaving early Sat morning! Every time I checked the order, it had not been shipped! I sent emails and called since they assure customers that they value them and will respond in a timely manner! My emails were ignored and of course there is no answer when I called! Sad to say, I did not receive the package before going to My Uncles funeral! Here it is Monday again, a whole week later, and the package is supposed to arrive this evening! I paid the extra shipping costs for Nothing!!! I am highly disappointed and angry with this experience! I won’t be recommending or shopping with this company Again!!! But obviously they could care less!!!

DO NOT UNDER ANY CIRCUMSTANCES ORDER… DO NOT UNDER ANY CIRCUMSTANCES ORDER ANYTHING FROM THESE PEOPLE! NO ONE EVER ANSWERS THE PHONE, CUSTOMER SERVICE STINKS, EMAIL SUCKS, I ORDER ONE THING THEY SEND ME ANOTHER TOTALLY DIFFERENT COLOR AND WON'T COOPERATE TO EXCHANGE IT! I DON'T KNOW WHAT TO DO, AT MY WITS END!!!

I have been ordering hair for my salon … I have been ordering hair for my salon from Glamourtress for a few months now and it has been an amazing experience. Shipping is always fast and consistent(even during holiday times). The prices are great and I’ve never had an issue with the quality of the hair. Looking forward to the day they sell wholesale they’ll have my business for life!