PLACED AN ORDER ON 12/30/2018 PLACED AN ORDER ON 12/30/2018 , AFTER ALMOST 2MONTHS OF NOTHING , ON 2/13/2019 , I EMAILED THIS FRAUDULENT COMPANY , AND I WAS TOLD MY TRANSACTION ID DOES NOT MATCH MY ORDER , I COPIED EXACTLY MY TRANSACTION FROM PAYPAL , TO THEM , I NEVER HEARD BACK , TODAY 02/21/2019 , I WROTE TO THEM ASKING FOR EITHER A REFUND OR AN UPDATE OR I WILL HAVE TO TAKE IT UP WITH PAYPAL . HERE IS THE REPLY I GOT FROM GLAMOUR TRESS "Sorry for any delay, you can do what you please; unfortunately, as we looked at your tracking, it says it was delivered. We understand if you have to go through PayPal". BEWARE OF THIS SITE IF YOU DO NOT WANT YOUR MONEY TO DISAPPEAR .

Ladies beware They will delete your… Ladies beware They will delete your reviews. If you tell them the brutal truth about the wig if it's horrible it's just horrible accept it smh I will never buy from them ever again

DO NOT UNDER ANY CIRCUMSTANCES ORDER… DO NOT UNDER ANY CIRCUMSTANCES ORDER ANYTHING FROM THESE PEOPLE! NO ONE EVER ANSWERS THE PHONE, CUSTOMER SERVICE STINKS, EMAIL SUCKS, I ORDER ONE THING THEY SEND ME ANOTHER TOTALLY DIFFERENT COLOR AND WON'T COOPERATE TO EXCHANGE IT! I DON'T KNOW WHAT TO DO, AT MY WITS END!!!

I bought a wig and received the wrong … I bought a wig and received the wrong length. I called customer service, I was told that they will not accept a return but will either mail me the correct length of give me credit for another purchase. The representative told me that the supervisor was at lunch and they would get back to me. Two weeks later, no one got to me. I called again, email and nothing happened. At their convenient, I was email back to contact the manufacturer. Why the inconsistency between what your representatives tell customers. More training need to be done. I am very disappointed.

This used to be one of my favorite… This used to be one of my favorite companies to order from until now! I had to go out of town for a funeral and placed an order on a Monday, paid extra to receive it in 1 to 3 business days., which would allow me to have it delivered before leaving early Sat morning! Every time I checked the order, it had not been shipped! I sent emails and called since they assure customers that they value them and will respond in a timely manner! My emails were ignored and of course there is no answer when I called! Sad to say, I did not receive the package before going to My Uncles funeral! Here it is Monday again, a whole week later, and the package is supposed to arrive this evening! I paid the extra shipping costs for Nothing!!! I am highly disappointed and angry with this experience! I won’t be recommending or shopping with this company Again!!! But obviously they could care less!!!