BUYER Beware....KEEP YOUR MONEY BUYER Beware....KEEP YOUR MONEY. ORDER FROM Hair Sisters... I Ordered 5 wigs returned 3 only Refunded me for 2 claiming I destroyed one ponytail....I didn't even order a ponytail. ..They are fraudsters. They want you to fight and argue with them...Wigs ARE HORRIBLE!!!!

Customer service is a thing of the past with them.. While Glamourtress has decent pricing for wigs, their site lacks when it comes to inventory. Many items are still in the website showing as an available option when in fact once you click on the item, excited to get a cute piece only to discover it’s sold out in every color. Continuously emailing customer service is a joke. They don’t even care to return emails to me at this point. Customer service should come with a tone of appreciation for return customers to come back wanting to spend their hard earned money with you. I have spent several hundreds if not thousands and I can’t get a phone call or email. I would not recommend at this point.

The worest online shopping experience… The worest online shopping experience in my life. I made a very large order for my grandma, mother and myself. We had almost a $500 order to have the worest customer service. I had to call over 47 times for someone to answer the phone. Then had a manager accused me of fraud and continue to yell at me over the phone. He won't let me talk! After his unprofessional remarks I asked to speak to his manager we're he decided to hang up on me. I worked customer service for 5 years and never encountered should a rude company. I would not EVER RECOMMEND THIS WEBSITE OR COMPANY!!

False Advertisement I ordered a ponytail from GlamourTress. The ponytail I received did not match the picture on the site. GlamourTress said I could return it BUT I had to pay for shipping. I sent a picture of what was posted on their website and what ponytail I received. The company does not work on integrity. Make a purchase at your own risk. Terrible experience. I will NOT make another purchase from this site

I feel that your regular customers … I feel that your regular customers shouldn’t be charge shipping and handling if the order is around $ 39. 99 or 49.99 also if discounts on orders it should also apply if you doing online or speaking to representatives . sometimes I only need 3 thing so I look at other companies to buy from because of the shipping.