Absolutely do NOT recommend… I’ve had good luck with this company in the past (I love their ponytail extensions), but I placed an order at the beginning of February and never received it, even though they immediately charged my credit card. I reached out via email a few times and received replies at first, telling me they were having issues and would ship them out soon, but I haven’t even received replies to the past couple emails I’ve sent them. I finally submitted a claim to my credit card company and they refunded my money. I don’t know if they’ve gone out of business or what, but this was a very disappointing experience.

Horrible Horrible, fraud website. Never received my order. I put a dispute in with my bank. I sent 20 emails and no responses. Called, phone disconnected. I learned one thing check out the website if they are legit. Because this website added a slight difference to the name. Beware! They deserve 0 rating!

I’ve suffered tremendous hair. I’ve suffered tremendous hair loss due to stress & health, my older sister purchased the Ruby for me & it was a perfect match. It made me feel so much better about myself. For some reason the tip broke. I messaged & got a rapid response. They offered me a replacement. So my experience has been wonderful. I have told everyone about this company & will continue to do so. I will be a return customer.

I have just received my platinum blonde… I have just received my platinum blonde ponytail, lovely colour and feels nice but does not stay in at all. I've tried high ponytails etc and wrapped the wire around and around tight which I should mention is very long,it sticks out. It literally was pulling my own hair it's that heavy. Disappointed

They owe me money!! They owe me a refund for two separate orders I placed earlier this year. They never sent me my orders for 5 RUBY. Took my money and closed up shop. Website went down after I reached out several times about my orders and my friends order. May and June