I’ve suffered tremendous hair. I’ve suffered tremendous hair loss due to stress & health, my older sister purchased the Ruby for me & it was a perfect match. It made me feel so much better about myself. For some reason the tip broke. I messaged & got a rapid response. They offered me a replacement. So my experience has been wonderful. I have told everyone about this company & will continue to do so. I will be a return customer.

Horrible Horrible, fraud website. Never received my order. I put a dispute in with my bank. I sent 20 emails and no responses. Called, phone disconnected. I learned one thing check out the website if they are legit. Because this website added a slight difference to the name. Beware! They deserve 0 rating!

Absolutely do NOT recommend… I’ve had good luck with this company in the past (I love their ponytail extensions), but I placed an order at the beginning of February and never received it, even though they immediately charged my credit card. I reached out via email a few times and received replies at first, telling me they were having issues and would ship them out soon, but I haven’t even received replies to the past couple emails I’ve sent them. I finally submitted a claim to my credit card company and they refunded my money. I don’t know if they’ve gone out of business or what, but this was a very disappointing experience.

I ordered and they took my money but I… I ordered and they took my money but I never received the product! I have emailed them with no response. They owe me $68.00! Don’t order from these frauds

Ordered two Ruby hair extensions on… Ordered two Ruby hair extensions on October 5 never received any email updates and my emails are going on replied. Thank goodness I ordered with a credit card at least I know I’ll get my money back. This is exactly why you never use debit card or PayPal. With a credit card I know I’ll get my money back.