I have just received my platinum blonde… I have just received my platinum blonde ponytail, lovely colour and feels nice but does not stay in at all. I've tried high ponytails etc and wrapped the wire around and around tight which I should mention is very long,it sticks out. It literally was pulling my own hair it's that heavy. Disappointed

They owe me money!! They owe me a refund for two separate orders I placed earlier this year. They never sent me my orders for 5 RUBY. Took my money and closed up shop. Website went down after I reached out several times about my orders and my friends order. May and June

I placed an order with prettyparty on… I placed an order with prettyparty on Feb 10th..website stated week send follow up email in 3 to 5 business days in shipment.. well.. those 3 to 5 business days have done passed.. as of today 2/20/23.. still nothing. I have emailed them 3 separate times.. no response tried phoning, no one ever answers, just left them a message through messanger.. scam scam scam..I also filed a complaint with the better business bureau..I hope everyone out there reads this before buying!! PLEASE DO NOT BUY FROM THIS COMPANY. I did order a great one from AMAZON..

Ordered two Ruby hair extensions on… Ordered two Ruby hair extensions on October 5 never received any email updates and my emails are going on replied. Thank goodness I ordered with a credit card at least I know I’ll get my money back. This is exactly why you never use debit card or PayPal. With a credit card I know I’ll get my money back.

Ordered the Ruby Aug 5th Ordered the Ruby Aug 5th. Apart from a order confirmation email I received no other updates, Aug 17th I emailed to inquire about my order, was told it was on back order and would ship in 1-2 weeks, still nothing and now my emails are being ignored. All the good reviews are so over the top, I’m inclined to believe they are posted by the company.