Sends wrong items. Overly priced I've purchased from West Coast Shaving a couple of times. The first time was okay, but the price for that particular item was high. With my most recent purchase they sent the wrong item, however, the packing list showed the correct item. They are supposed to be sending me along with a return label to send back the wrong item.

Automated drop-ship operation Made a mistake in the order (handle length), sent an email asking to amend (within 5 min) - no response. Called three times - nobody picks up. Received the order as first entered - posted from the East Coast of all things. Won’t use again.

It's been 29 days since I ordered some… It's been 29 days since I ordered some simple shaving cream. I have no tracking number. Nobody answers their customer service line it's just constantly busy. Not sure if I'll ever get my order. Working with my bank to block payment. Then I need to figure out a way to block the 3 emails a day that I get from their annoying spam advertising department.

Terrible shipping situation Terrible shipping situation. Company located in CA, drop shipping is from SC. Half the stuff you get has issues, broken bottle caps, old product, leaky bottles etc. They appear to be working off defective product. Two orders sent recently vanished; I specifically requested they NOT send FEDEX; I knew they have a terrible delivery record. Both times the shipper refused, both shipments stolen off my porch. I did get a refund. That's the only reason for the second star.

All talk Look you tried to please me however attempts were all for nil