It's been 29 days since I ordered some… It's been 29 days since I ordered some simple shaving cream. I have no tracking number. Nobody answers their customer service line it's just constantly busy. Not sure if I'll ever get my order. Working with my bank to block payment. Then I need to figure out a way to block the 3 emails a day that I get from their annoying spam advertising department.

My privacy may have been breached due … No apology from West Coast My privacy may have been breached due to fraudsters taking advantage of the Spark Pay system used by West Coast Shaving. This is unacceptable. No apology or acknowledgement came from West Coast. I received a letter in the mail from, Capital One Spark Business informing me that my personal information, address, phone number, card number, expiration date CVV, banking information may have been accessed. This is serious business, that West Coast should acknowledge and apologize to their loyal customers. I have been a customer for about 10 years. Right now, I will hold off on online purchases with them.

ridiculously terrible delivery / customer service still haven't received my product after 17 days... Despite 2 different times of me contacting west coast shaving, the two tracking numbers for my two orders still aren't working (the two tracking codes they sent were wrong). They can't tell me where my stuff is... update. It's been 22 days since my initial order placed on september 20th. Still no sign of my product or any assistance from west coast shaving. I've been trying to contact them but till now, no prevail. This is absolutely unacceptable customer / delivery service.

Automated drop-ship operation Made a mistake in the order (handle length), sent an email asking to amend (within 5 min) - no response. Called three times - nobody picks up. Received the order as first entered - posted from the East Coast of all things. Won’t use again.

Good product, very poor customer service My package of a razor and shaving brush came on time, however the entire box was infested with hundreds ants (inside the taped box). The ants got into the packaging of both products. When I reached out to west coast shaving about either a refund or new products to replace these, I never received a response.