Absolutely terrible customer service Absolutely terrible customer service. I placed an order through Amazon and after almost a month I received a wrong order. When I filed a return request, the representative insisted that I received the correct order, which was a blatant lie. Now I am trying to reach them but no one is picking up their phone and the representative has not replied to my email after 2 days. One of the worst examples of customer service I have ever encountered.

Fendrihan.com is better Free shipping with fendrihan is $50 minimum order, west coast is $80 Fendrihan has a much better selection and informative descriptions, no cheekiness. Fendrihan has a 365 day return policy, west is a month What do you expect from an Amazon affiliate?

My privacy may have been breached due … No apology from West Coast My privacy may have been breached due to fraudsters taking advantage of the Spark Pay system used by West Coast Shaving. This is unacceptable. No apology or acknowledgement came from West Coast. I received a letter in the mail from, Capital One Spark Business informing me that my personal information, address, phone number, card number, expiration date CVV, banking information may have been accessed. This is serious business, that West Coast should acknowledge and apologize to their loyal customers. I have been a customer for about 10 years. Right now, I will hold off on online purchases with them.

Absurdly bad Absurdly bad. Painfully slow. Run far far away from this awful terrible company, If you look up the phrase “doesn’t give a damn about customers ” in the dictionary, West Coast Shaving’s picture will come up.

Terrible company Terrible company. Ordered a full shaving kit for my husband as a gift. The package never arrived after 2 weeks, so I submitted a contact form 3 separate times through their website asking what had happened with my order. They never reached back to me or even acknowledged me once. I had to file a complaint directly with my bank and I come to find from my banker that the company's response to the dispute was "customer never reached out to us about a problem with the order". Incredible. Stay far away from these thieves that are only dropshipping cheap chinese products at a 300% profit. I will make sure noone I know shops with them.