Sometimes several cans in a box have… Sometimes several cans in a box have bad seems. It would be an improvement if you either acknowledged that a few cans may be damaged and the cost is automatically discounted, or else give an option to get credit upon the return of damaged cans. Also, it would be great if I could just order a whole pallet. The shipping prices on the boxes are pretty huge, and there is no reduction for getting the equivalent of a full pallet.

Happy in Wisconsin!… Great product with plenty of on line review and video to make my decision. After ordering, a personal call from the owner telling me I didn’t need a specific accessory which saved me money! Wow, don’t get that from businesses! Canned 5 gallons of hard cider last night and was effortless and as advertised, no learning curve needed.

Excellent service I bought the BenchMK drill powered, and unfortunately I ran with an issue of a chuck not working correctly, contacted the company and they sent me a replacement right away. The product is very well made, so far I'm happy with the purchase. Highly recommended brand.

SL-1 canner with splash guard. Prompt customer service follow up with answers to questions pertaining to product options before purchase. SL-1 canner with splash guard received very well packaged and in pristine working condition. Very simple to set up and started test canning in less than 45 minutes. Seaming was airtight and solid.

Local guys really on the ground floor… Local guys really on the ground floor of supporting the craft brew industry that has really put Grand Rapids on the map. Great crew and really awesome people over there. Look behind the counter the next time you're in one of downtown's brew pubs and you'll more than likely see their fantastic products. They make a domestic version as well for hobby brewers too!