Excellent service I bought the BenchMK drill powered, and unfortunately I ran with an issue of a chuck not working correctly, contacted the company and they sent me a replacement right away. The product is very well made, so far I'm happy with the purchase. Highly recommended brand.

Oktober provides a quality product Oktober provides a quality product. I don't do a lot of canning so a box of their 16 oz cans will last me the year. I have never had a failed can, with each one sealing perfectly from the Oktober can seamer. Highly recommend if you've not switched to canning yet. It's been a great experience.

SL-1 canner with splash guard. Prompt customer service follow up with answers to questions pertaining to product options before purchase. SL-1 canner with splash guard received very well packaged and in pristine working condition. Very simple to set up and started test canning in less than 45 minutes. Seaming was airtight and solid.

Great purchase, so easy to use. I worked with Coleman Brook throughout the purchase and his service was superb. After buying a canular seamer I was very frustrated with the amount of setup that was required. Coleman informed me that Oktober seamers are all aligned prior to leaving the factory -- this was absolutely the case. Unfortunately, when the seamer showed up the on/off switch was damaged in shipment. Coleman immediately sent me a new switch and it was super easy to swap out (plug and play). It took me less time to install the switch then it would've taken me to box up the seamer and send it back. Definitely worth the money as compared to similar (cheaper) models.

Ordered SL1 Seamer and Cans Ease of use of the website and ease of placing an order. Super fast shipping (received in two days) and no issues with my package (cans). I have not used the cans so cannot comment on those yet as I am waiting on the SL1 Homebrewer can seamer... which was easy to order too but no information on shipping. It was ordered by my wife a couple of days before the cans via a separate order. I expect the cans and the seamer will both be excellent. 4 stars because of no way to track or get any information on orders via a shipper tracking number or via the website (should have a way to see your past orders and current order status, etc. like 99% of other web sites). If this website allows it, I will add to this review when the seamer arrives and I am able to test it.