Mr Happy
GBProfessional and Efficient Matthew James helped make the planning of our international move a stress free experience from the very first phone call. Adjustments to our needs were dealt with swiftly and when they turn up in their gorgeously airbrushed vans you know you're in good hands. While having the final delivery their driver told me how well the owner looks after his employees, making them feel part of a family. First class service and everything you want from a removals company, or indeed any company.
GRANNY
GBWhat helpful people! What helpful people! Matthew James made our relocation to France very easy. They communicated well, came on time and were all very pleasant. The office were very helpful with paperwork for customs
Jack
GBAbsolutely Fantastic! Highly Recommended! From the first phone call to everything being delivered, Matthew James were fantastic! Their communication was great, they did everything they said they would when they said they would. My move was from the UK to Madrid using their packing service and the shared load service. The guys packing the load in the UK and unloading in Madrid were brilliant - I had several very fragile items - everything arrived in absolutely perfect condition. I was kept up to date and told in advance of every step of the process, the service, customs requirements etc. - everyone at Matthew James made the process so easy and straightforward. I don't believe the service I received could have been better in any way, they exceeded my expectations & I have no hesitation in recommending them. Many many thanks to you all! Jack ID: 163796
Peter Matthews
GBFrench move Initially the experience was one to forget. Poor communication, long wait for belongings to arrive. Not a lot of customer empathy. However after my son directly phoned Dartford head office things did pick up, literally and figuratively. Belongings were delivered by two stalwart gentlemen who entirely turned a bad experience into a good one.
Jeremy Bamford
GBGot our stuff from the UK to Germany Got our stuff from the UK to Germany, only one small breakage which was covered despite being lower than the insurance excess and even managed to slip us into an earlier shipment so we only had a week between moving in and out. Highly recommended.