Timely and Efficient Timely, efficient, and professional. Item arrived safely. Ty

Local move On time, careful with move, pleasant to deal with, pricing clearly specified, no unexpected mark ups. Your app, however, authorizes marketing cookies by default which should be opt in rather than opt out.

Pathetic customer service! Pathetic customer service! Requested a size change within minutes of ordering and didn’t hear back for 3 days at which time I was told it was too late to change (obviously) it. I was advised that instead I could return the item for a new size as soon as it arrived. Weeks later after at least 5 emails back and forth I received the required return labels. I wanted confirmation they would honour my purchase price and 11/2 weeks later at least 3 emails I received the reply they would not honour my purchase price. NOT IMPRESSED have been a loyal gold star customer for years but I will not order from them in the future.

Awesome experience Awesome experience - fast service and both workers were polite and efficient. They asked great questions before starting and followed everything exactly. They even showed us a few tricks on how to place the furniture when we need to move it. We will definitely use Lugg again!

So great to have help with things we can't do alone! It was so great to learn about Lugg! We had been trying to figure out how to move two large, old TV's we had, as well as move another heavy box. The workers were professional, helpful and friendly and the price was very reasonable. Will definitely use Lugg again!