Amy
GBMy first time using Lugg and it was… My first time using Lugg and it was great! Jerome and Michael were my movers and were so awesome - friendly, kept me updated every step of the way, made sure I knew how to put the hardware back in for my couches, and even took videos of them taking the couch apart so I could watch it when putting it back together. They were so kind and made the experience great. Thanks Jerome, Michael, and Lugg!
Janet
GBAwesome experience Awesome experience - fast service and both workers were polite and efficient. They asked great questions before starting and followed everything exactly. They even showed us a few tricks on how to place the furniture when we need to move it. We will definitely use Lugg again!
customer
GBHe arrived late as he could not find… He arrived late as he could not find the address which is clearly marked. He brought only a very sml dolly although my instructions listed 150 lbs chair and 1/2 twin sleeper. I had to go up 3 floors to get a larger dolly. Lugger was unprepaired and had a hard time moving what my 65 year old husband had moved.
Raffaele Conate
GBJerome and Isaac were excellent!! Jerome and Isaac were excellent!!! They were very professional, very efficient, super friendly and handled all my items with incredible care! This is only my second time using Lugg and they were great at communicating the process to me! Would definitely use them again!
Jeff
GBLocal move On time, careful with move, pleasant to deal with, pricing clearly specified, no unexpected mark ups. Your app, however, authorizes marketing cookies by default which should be opt in rather than opt out.