Great job by Luggers! Great job by Jerome & Michael T with large, heavy boxes. Lugg & IKEA should smooth out delivery process. IKEA didn't mention need to text receipt to Lugg or that shipment might arrive 1.5 hours after window.

Michael M and William Michael M and William, our movers, made the moving process easy, efficient and enjoyable. Both guys are incredibly kind, funny and nice to be around. I could not recommend these two, or Lugg, enough.

Michael M and William Michael M and William — the best! Communicated the whole way when picking up my Facebook marketplace order, sent photos of the dresser and mirror all packed up and strapped in, and were just extra helpful and friendly (including to our dog) when they got here — made my day! Will try to hire these two again :-).

Jerome and Michael rule!! Jerome and Michael were excellent today resolving my conflict with Ikea and delivering my items. They are super professionals, and also super friendly and handled all the items with incredible care and in a very timely manner. This is my very first time using Lugg and I will definitely use again whenever needed. Super satisfied with the service I had today. Thanks a million Michael and Jerome, thanks Lugg.

Jerome and Isaac were excellent!! Jerome and Isaac were excellent!!! They were very professional, very efficient, super friendly and handled all my items with incredible care! This is only my second time using Lugg and they were great at communicating the process to me! Would definitely use them again!