Local move On time, careful with move, pleasant to deal with, pricing clearly specified, no unexpected mark ups. Your app, however, authorizes marketing cookies by default which should be opt in rather than opt out.

Jerome and Michael rule!! Jerome and Michael were excellent today resolving my conflict with Ikea and delivering my items. They are super professionals, and also super friendly and handled all the items with incredible care and in a very timely manner. This is my very first time using Lugg and I will definitely use again whenever needed. Super satisfied with the service I had today. Thanks a million Michael and Jerome, thanks Lugg.

Jerome and Isaac were excellent!! Jerome and Isaac were excellent!!! They were very professional, very efficient, super friendly and handled all my items with incredible care! This is only my second time using Lugg and they were great at communicating the process to me! Would definitely use them again!

Jerome & Isaac move a sectional Jerome & Isaac did a fantastic job moving a large sectional couch for me! They were friendly, efficient and took good care of the furniture. Everything arrived in terrific condition and they took care to help me place the furniture in just the right spot. Thank you!

Pathetic customer service! Pathetic customer service! Requested a size change within minutes of ordering and didn’t hear back for 3 days at which time I was told it was too late to change (obviously) it. I was advised that instead I could return the item for a new size as soon as it arrived. Weeks later after at least 5 emails back and forth I received the required return labels. I wanted confirmation they would honour my purchase price and 11/2 weeks later at least 3 emails I received the reply they would not honour my purchase price. NOT IMPRESSED have been a loyal gold star customer for years but I will not order from them in the future.