Dr. Christine Colamonico
USGreat customer service form Katrina C. I'm the owner of a pet nutraceutical company, and I don't generally leave reviews, but I am making an expression to express our satisfaction as a Roastar customer. Our rep, Katrina C., consistently demonstrates exceptional follow-up, care, and attention to detail. She has exceeded our expectations and maintains composure even in challenging situations. Her dedication to our support is genuinely valued, and we are happy to have her as a rep.
Frontier Coffee Roaster
USYou added 43% to my cost? You added another 500 bags because of an overrun? I can understand 10-20 here and there but when the final bill has increased 43% that’s completely unacceptable and uncalled for. This was my first order and I am of course a small operator at this point. What if I had ordered 20,000 bags and you increase my order by 43%? Would someone have at least called me before Intentionally running this far over and then just sticking me with the bill? This is beyond ridiculous. And their copy and paste tone-deaf customer “service” reply was astonishing.
The Daily Decadence
USAmanda Davison was incredibly helpful… Amanda Davison was incredibly helpful in streamlining the process. She patiently answered all questions and provided support throughout. The final packaging and customer service were outstanding and exceeded expectations! I highly recommend —10/10!
William Howland
USIt was a good experience and I’m… It was a good experience and I’m excited to see my bags!
DAVE DUANE
USgreat customer service in a timely… great customer service in a timely manner. quality products at a fair price.