Franz Constancio
GBRevolutionary Customer Service Working with the Roastar team has been fantastic. Everyone speaks to you like you are long time customer/old friend not a prospect. They genuinely enjoy and have a great company culture. We are small startup coffee company who has had some major wins. Ashley and her team have worked with our team step by step, with clear directions and visuals, the follow up and stress free hand holding is a big win for us. We were actually able to debut in a local regional grocery store with a professional clean looking bag like the other bigger coffee companies in our industry. We couldn't be happier.
John Kayser
GBGreat Products and Service Ready to launch my online coffee business and recently placed my first order for coffee bags with Roastar.com. It has been a pleasure working with this company. Their straightforward process and simple to use online portal make it easy. The proofs I received look fantastic! My assigned representative Amanda has been knowledgeable, helpful, friendly and patient throughout. I'm really looking forward to seeing the finished products. Highly recommend this company!
Celena C
GBKatrina is the best! Katrina was wonderful to work with! She made me feel very supported, went above and beyond answering any questions, (no matter how silly seeming!) and always followed up with the smallest detail. I was very impressed and ROASTAR is lucky to have her! 💫 ⭐️⭐️⭐️⭐️⭐️
Melissa B.
GBThis was our first order with Roastar This was our first order with Roastar, and our first ever order for custom coffee bags. We thought we had planned in enough time for design and edits, but we had cut it close after an unexpected error we found in the proofs. Represtative Ashley T. helped us out by making sure the order got to scheduling and production in time for us to have our bags by Small Business Saturday. The quality of our proof was excellent and the customer service, even better!
Dr. Christine Colamonico
GBGreat customer service form Katrina C. I'm the owner of a pet nutraceutical company, and I don't generally leave reviews, but I am making an expression to express our satisfaction as a Roastar customer. Our rep, Katrina C., consistently demonstrates exceptional follow-up, care, and attention to detail. She has exceeded our expectations and maintains composure even in challenging situations. Her dedication to our support is genuinely valued, and we are happy to have her as a rep.