Michael Mahnken
GBWould recommend! With each new project and curveball we present to Roastar, they never fail to impress! Not only is the end result consistently exceptional, but their Sales & Service Representatives are always a pleasure to work with. A special shout out to Katrina in particular!
Melissa B.
GBThis was our first order with Roastar This was our first order with Roastar, and our first ever order for custom coffee bags. We thought we had planned in enough time for design and edits, but we had cut it close after an unexpected error we found in the proofs. Represtative Ashley T. helped us out by making sure the order got to scheduling and production in time for us to have our bags by Small Business Saturday. The quality of our proof was excellent and the customer service, even better!
Frontier Coffee Roaster
GBYou added 43% to my cost? You added another 500 bags because of an overrun? I can understand 10-20 here and there but when the final bill has increased 43% that’s completely unacceptable and uncalled for. This was my first order and I am of course a small operator at this point. What if I had ordered 20,000 bags and you increase my order by 43%? Would someone have at least called me before Intentionally running this far over and then just sticking me with the bill? This is beyond ridiculous. And their copy and paste tone-deaf customer “service” reply was astonishing.
Collin Brendon
GBLocally made with wonderful customer… Locally made with wonderful customer service. The team at Roastar has been nothing but amazing. They worked through multiple revisions with us to make sure our compostable coffee bags were not just up to our expectations but well above it. Quick turnaround once we landed on a final version.
DAVE DUANE
GBgreat customer service in a timely… great customer service in a timely manner. quality products at a fair price.