Luggage Forward

One Beacon Street, 02108, Boston, United States
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4.65
Based on 20 Reviews

5

80.00%

4

10.00%

3

5.00%

2

5.00%

1

0.00%
About Luggage Forward

For nearly two decades, Luggage Forward has set the standard in doorstep to destination delivery of luggage and gear. The smart alternative to carrying and checking bags, Luggage Forward’s service transforms the travel experience for those who demand the utmost in convenience, reliability and predictability. By leveraging a worldwide network of shipping partners, innovative technology and honest, unparalleled customer care Luggage Forward guarantees that bags will be delivered safely and on-time.

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Richard McMorris
GB

Fast and Easy While we have been cruising for more than 20 years this is our first (and definitely not our last) experience with Luggage Forward. To begin with you accommodated our need for an earlier pickup to facilitate seeing our newest grandson. The on board assistance was quick and easy - adding a bag was a snap. Finally the bags were delivered home ahead of the estimated delivery. Fast and Easy.

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Stephanie Hammer
GB

Excellent Choice for Shipping a Suitcase Appointed pick-up time met. Excellent handling. Notification was helpful. Suitcase was awaiting us in our state room when we arrived at the cruise. All documentation was available. Removed a great deal of stress from our trip.

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Jerry
GB

have used service several times in… have used service several times in many countries. works every time. never worry about getting your bag like u do on airlines. especially important for a cruise. i have heard too many horror stories of airline checked luggage not arriving in time for the departure.

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Paola
GB

Trust Luggage Forward with your luggage I called Luggage Forward Customer Service more than once since this was my first experience shipping luggage and had a number of questions. Each agent was very knowledgeable and prompt in responding to my query. Also, I enjoyed speaking with a live person rather than a chat box. Receiving a print out of the ship to labels was very helpful and the instructions were very clear. The bags were delivered to the destination ahead of schedule. On return trip one of the pieces was received very quickly and I when I called and left a message to mention that the second bag had yet to be received I received a prompt and detailed email reply explaining that the second bag was still with Customs and would be shipped shortly upon release. The customer service agent subsequently followed up with me when the bag cleared customs the following day and it was received without mishap. I highly recommend Luggage Forward and will use them when traveling.

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Cathy
GB

I’ve used this service for years with… I’ve used this service for years with great results. Easy to order the service on line, pickup is easy and on time, delivery is usually earlier than promised.

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