Excellent Choice for Shipping a Suitcase Appointed pick-up time met. Excellent handling. Notification was helpful. Suitcase was awaiting us in our state room when we arrived at the cruise. All documentation was available. Removed a great deal of stress from our trip.

Trust Luggage Forward with your luggage I called Luggage Forward Customer Service more than once since this was my first experience shipping luggage and had a number of questions. Each agent was very knowledgeable and prompt in responding to my query. Also, I enjoyed speaking with a live person rather than a chat box. Receiving a print out of the ship to labels was very helpful and the instructions were very clear. The bags were delivered to the destination ahead of schedule. On return trip one of the pieces was received very quickly and I when I called and left a message to mention that the second bag had yet to be received I received a prompt and detailed email reply explaining that the second bag was still with Customs and would be shipped shortly upon release. The customer service agent subsequently followed up with me when the bag cleared customs the following day and it was received without mishap. I highly recommend Luggage Forward and will use them when traveling.

Couldn't ask for better Arrangements were easy on our cruise ship since there was a Luggage Forward person onboard. We left the suitcases outside our door and did not see then again until they got to our home across country 8 days later. They arrived right on schedule, in perfect condition. What more could you want?

First time using this service and it… First time using this service and it was seamless and my luggage arrived in tact and on time.

We have used Luggage Forward twice and… We have used Luggage Forward twice and both times have gone well. Professional, easy to use, kept in touch in the process, and timely. The only potential issue is both times our luggage was returned home almost a week early. It was not a problem for us but could be if one were not flying home directly.