JustAnswer Customer
USI finally found a reliable service to… I finally found a reliable service to transport luggage. I like traveling light. This service makes it so easy. I will always be using them for my future travels. So much easier than hauling luggage thru airports. So worth it !
Cathy
USI’ve used this service for years with… I’ve used this service for years with great results. Easy to order the service on line, pickup is easy and on time, delivery is usually earlier than promised.
Pkondrat
USLuggage shipping service Luggage was picked up on time and delivered on time in both directions for our cruise. So nice not to have to deal with the suitcases. Luggage delivered to our cabin. Also, a Luggage Forward staffer was on board near the end of the cruise to assist with any questions.
Esther
USExcellent service Excellent service, very prompt. I know I can trust Luggage Forward to deliver my suitcase in a safe and timely manner.
Paola
USTrust Luggage Forward with your luggage I called Luggage Forward Customer Service more than once since this was my first experience shipping luggage and had a number of questions. Each agent was very knowledgeable and prompt in responding to my query. Also, I enjoyed speaking with a live person rather than a chat box. Receiving a print out of the ship to labels was very helpful and the instructions were very clear. The bags were delivered to the destination ahead of schedule. On return trip one of the pieces was received very quickly and I when I called and left a message to mention that the second bag had yet to be received I received a prompt and detailed email reply explaining that the second bag was still with Customs and would be shipped shortly upon release. The customer service agent subsequently followed up with me when the bag cleared customs the following day and it was received without mishap. I highly recommend Luggage Forward and will use them when traveling.