Luggage Forward

One Beacon Street, 02108, Boston, United States
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4.65
Based on 20 Reviews

5

80.00%

4

10.00%

3

5.00%

2

5.00%

1

0.00%
About Luggage Forward

For nearly two decades, Luggage Forward has set the standard in doorstep to destination delivery of luggage and gear. The smart alternative to carrying and checking bags, Luggage Forward’s service transforms the travel experience for those who demand the utmost in convenience, reliability and predictability. By leveraging a worldwide network of shipping partners, innovative technology and honest, unparalleled customer care Luggage Forward guarantees that bags will be delivered safely and on-time.

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Cathy
GB

I’ve used this service for years with… I’ve used this service for years with great results. Easy to order the service on line, pickup is easy and on time, delivery is usually earlier than promised.

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Charlotte Crawford
GB

We have used Luggage Forward twice and… We have used Luggage Forward twice and both times have gone well. Professional, easy to use, kept in touch in the process, and timely. The only potential issue is both times our luggage was returned home almost a week early. It was not a problem for us but could be if one were not flying home directly.

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Paola
GB

Trust Luggage Forward with your luggage I called Luggage Forward Customer Service more than once since this was my first experience shipping luggage and had a number of questions. Each agent was very knowledgeable and prompt in responding to my query. Also, I enjoyed speaking with a live person rather than a chat box. Receiving a print out of the ship to labels was very helpful and the instructions were very clear. The bags were delivered to the destination ahead of schedule. On return trip one of the pieces was received very quickly and I when I called and left a message to mention that the second bag had yet to be received I received a prompt and detailed email reply explaining that the second bag was still with Customs and would be shipped shortly upon release. The customer service agent subsequently followed up with me when the bag cleared customs the following day and it was received without mishap. I highly recommend Luggage Forward and will use them when traveling.

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NanB
GB

Luggage Forward is the best! Luggage Forward is a great way to ship luggage and other items to any destination! We used it for a cruise and it was perfect. Everything is taken care of by the team at Luggage Forward from Customs to luggage tags. The team is responsive and you actually speak to a real person when you call! Luggage Forward is the best!

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Michelle
GB

I’m so impressed with Luggage Forward. I’m so impressed with Luggage Forward. My four suitcases were picked up from my home in Hawaii and delivered to Oregon two days later. They arrived in perfect condition.

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