C. Wilcox
GBWill use again next summer The bag pick up was a day late, but very good customer service regarding figuring that out. Bags arrived back to us a day early, which was great.
Laura Manzano
GBGREAT CUSTOMER SERVICE I contacted customer service and the rep was ON IT. He proactively confirmed the locations available for drop off on a holiday weekend. (Usually customer service these days push effort back on the customer (saying....you can Google that) or give out bad information (they should be open on a holiday but I'm not will to check on that for you unless you insist)
customertxhorn
GBRescued my kids suitcase headed for… Rescued my kids suitcase headed for camp! FedEx lost the shipping label (got separated from suitcase, apparently this happens a lot) and FedEx staff found the return label inside the suitcase upon a search to ID it. So they attached the return label and sent it back to me! A shipcamps rep called to notify me of the issue and arranged for it to get rerouted back to its original destination without my having to do anything. It eventually arrived to my child’s camp 4 biz days later. And they called to give me updates bc I was definitely in a panic. Huge relief, and appreciated the proactive solution. The return of the suitcase had no-issues.
Samantha Klein
GBThanks or picking up the slack for Camp… Thanks or picking up the slack for Camp Trucking! Got our bags even quicker than was expected.
Sarah Levenbaum
GBLast minute support when another… Last minute support when another shipping company stopped service and they were super helpful and efficient! I even got the bags 3 days earlier than expected. Highly recommend!