Horrible Company to work for The owner of this company Aldo Disorbo has mastered the art of screwing people over. Instead of focusing on screwing the customers over he now screws his drivers over, meaning you will have a angry mover relocate your belongings they may quit in mid route with your belongings, and not being paid or treated properly. I know from first hand experience.

Everything moved in one piece When I contacted Colonial Van Lines, I was assigned to the Re-Moving America team and was satisfied with the service they provided. I had some minor concerns with the communication of the exact pickup and delivery dates (provided as a window, which I understand is the industry standard). I also would have preferred to know the location of my belongings during transit across the country. Finally, I was surprised that the final cost was 50% above the estimate (which I guess is a consistent challenge in the moving industry). Yet I was very impressed with the follow-up provided by the Resolutions Department, who reached out to me to discuss my concerns. Their commitment to customer satisfaction is commendable.

If I ever need to do a move for my… If I ever need to do a move for my family again, I would use Colonial Van Lines. They made my move for my brother very easy and smooth, I would not have been able to do it with them nor Yony and his crew.

Highly recommend Very professional, no hidden costs.This has been a completely different experience that phase I of a long-distance move where we used a broker (big mistake). You can’t go wrong with Colonial. They did what they said with no tricks, furniture arrived well within the window of delivery and they were extremely communicative the whole time. The driver and movers were great and all furniture including a very delicate grandfather clock, arrived in perfect condition. Thank you!

I CONTACTED COLONIAL EARLY APRIL FOR A… I CONTACTED COLONIAL EARLY APRIL FOR A COMPARISON TO ANOTHER NATIONWIDE MOVER AND EVERYHTING WAS GREAT UNTIL THE DAY BEFORE MY PICKUP. AT THEN LAST MINUTE THEY'RE USING A 3RD PARTY MOVER AND THE ENTIRE TIME UP UNTIL NOW IT WAS CLEARLY UNDERSTOOD THAT A COLONIAL TRUCK WOULD BE THE PICK AND DELIVERY MODE. I CHECKED OTHER EXPERIENCES ON THIS APP AND MANY OTHER PEOPLE HAD THE SAME THING HAPPEN. I'M SO PISSED OFF AND DISSAPOINTED BECAUSE I'VE BEEN DECEIVED AND I CAN EVEN BEGIN TO EXPRESS HOW DISAPPOINTED I AM WITH THIS COMPANY AFTER ALL THE GREAT THINGS HAPPENED UP TO THIS POINT. ON SATURDAY I RECEIVED A CALL FROM A REPRESENTATIVE OF COLONIAL FOR A REVIEW AND I ASKE HIM WHAT IS THE BEST WAY TO PAY AND THEN I ASKED HIM WHO I MAKE THE CHECK OUT TO AND HE TOLD ME (ITX) WHICH WAS A RED FLAG BECAUSE ALL ALONG I WAS EXPECTING A COLONIAL TRUCK. TODAY I SPEAK WITH MY (DEDICATED ACCOUNT MANAGER) AND SHE HAS NO FRIGGEN CLUE HOW TO TAKE CARE OF ME THE CUSTOMER BUT ONLY SPOUT OFF THE BS RESPONCES SHE'S OBVIOUSLY MEMORIZED. NO CARE OR CONCERN WHATSOEVER WITH HOW THIS CHANGE HAS AFFECTED ME. I COULD GO ON AND UNFORTUNATELY THEY HAVE ME OVER A BARREL BECAUSE MY PICK US TOMORROW. DON'T USE THIS COMPANY BECAUSE THEY SAY THEY'RE NOT A BROKER BUT THEY ARE !!!!!!!! WARNING !!!!!!!! VERY, VERY PISSED OFF AND DISAPPOINTED CUSTOMER. 4/23: after speaking with first two customer support people and then an escalation manager I have a better understanding of how this business operates and since they're nationwide there's no way they have enough moving trailers so they have to "contract" other companies to meet customer demands. However, they still need to strengthen their customer service and communicate better and earlier in the process if a non-Colonial company will be used. All is good now and I hope tomorrows pickup goes well.