Gabriel
GBGreat customer service I would like to give thanks to Mary at Public Storage at 19339 Wilke Lane in Pflugerville . Mary was very helpful and delightful to talk too. I’m very happy with my rental process with her. Great customer service.
Consumer
GBGreat service I’m a previous tenant and everything was great then so I stopped by to get some boxes, I have to say I received the best service ever, Sam (Samantha) was so kind and professional that I had to leave them my pocket of candy, living in Petaluma it’s the only place I'd go, I think it deserves 10 stars. Thank Tou Public Storage, Steve in Ptown
Penelope Caldwell
GBThe staff is always attentive and very… The staff is always attentive and very helpful. The building is always clean and very safe.
James DeSarno
GBGreat customer service The process of locating and reserving a storage unit was efficient and easily accomplished online. The on-site manager at the Jacaranda Blvd. location in Venice, Fl made the move- in process a pleasure and without stress. Janice, the onsite manager, walked me through the process and the selection of a unit. I have had other storage units, but Janice made this one very easy and seamless. In today's business environment it is difficult to find great customer service. This storage location provides it.
Jamee
GBBeware of the periodic rental raises!!!! There should be a cap on their rental agreement. When I downsized to a smaller unit it didn’t take long before we were notified about the rent increase. We have the smallest storage unit available 5x5 for $127.00 a month. Now, we just got another notice that our price would be $165 per month. That’s more than the 5x10 we use to have. On the site it says a 5x5 is $42 a month!! I feel ripped off. Periodic rental raises are understandable, but not when they jump up $38 extra a month for the smallest unit! As soon as I said we are moving out, they were quick to offer a lower price. We were good customers on auto pay.. they took advantage and expect us to pay 4x’s what others pay. This needs to stop. There should be a cap. Next stop is to report to the BBB. .