Great service I’m a previous tenant and everything was great then so I stopped by to get some boxes, I have to say I received the best service ever, Sam (Samantha) was so kind and professional that I had to leave them my pocket of candy, living in Petaluma it’s the only place I'd go, I think it deserves 10 stars. Thank Tou Public Storage, Steve in Ptown

Public storage is a rip off I started with community storage 15 years ago and public storage bought community storage. They have gone up from 185 to 360 a month for a 10 x 20 climate control I've been shopping and I just rented a 10 x 20 climate control from I storage on FM 2920 in spring for 118 a month

Looking around for a unit and called… Looking around for a unit and called around to a couple of different places and the place that stood out was the customer service of Rosetta at he Western st in Fairfield location. She was very friendly and helpful and i didnt feel rushed. Even though this was over the phone she was the best.

Public storage in Virginia Beach Public storage in Virginia Beach, Va at the 2109 Greenwell Road 23455 The employee Mashana was very well spoken and help with my payments. I was very impressed. Excellent customer service and support.

Beware of the periodic rental raises!!!! There should be a cap on their rental agreement. When I downsized to a smaller unit it didn’t take long before we were notified about the rent increase. We have the smallest storage unit available 5x5 for $127.00 a month. Now, we just got another notice that our price would be $165 per month. That’s more than the 5x10 we use to have. On the site it says a 5x5 is $42 a month!! I feel ripped off. Periodic rental raises are understandable, but not when they jump up $38 extra a month for the smallest unit! As soon as I said we are moving out, they were quick to offer a lower price. We were good customers on auto pay.. they took advantage and expect us to pay 4x’s what others pay. This needs to stop. There should be a cap. Next stop is to report to the BBB. .