Public Storage

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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Public Storage

Public Storage built its first self-storage facility in 1972. We're celebrating our 50th anniversary helping customers meet their storage needs. Public Storage, a member of the S&P 500 and FT Global 500, is a REIT that primarily acquires, develops, owns, and operates self-storage facilities. We have interests in 2,807 self-storage facilities located in 39 states with approximately 200 million net rentable square feet in the United States and a 35% common equity interest in Shurgard Self-Storage SA, which owns 256 self-storage facilities located in seven Western European nations with approximately 14 million net rentable square feet operated under the Shurgard® brand. Our headquarters are located in Glendale, California.

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Marks S
GB

I had looked into other places but… I had looked into other places but after meeting Cecelia at the Rosewood Drive complex in Columbia SC my mind was made up. She was a pleasure to work with and helped through the whole process. I never rented a unit before and she had all the answers. The process was very efficient and she explained the ins and outs. It’s very rare to get excellent customer service these days but Cecelia deserves 5-stars. thanks again..

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Joni Alexander-McKee
GB

It’s the best I’ve been to many different locations of storage buildings and the one on Boaz Road in the Eagle Mountain area. I Fort Worth is probably the best I have seen it is the cleanest and the people there really do care and I so very very helpful. Tracey has answered everyone of my concerns and questions and I feel totally comfortable leaving my Household there in storage

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Jamee
GB

Beware of the periodic rental raises!!!! There should be a cap on their rental agreement. When I downsized to a smaller unit it didn’t take long before we were notified about the rent increase. We have the smallest storage unit available 5x5 for $127.00 a month. Now, we just got another notice that our price would be $165 per month. That’s more than the 5x10 we use to have. On the site it says a 5x5 is $42 a month!! I feel ripped off. Periodic rental raises are understandable, but not when they jump up $38 extra a month for the smallest unit! As soon as I said we are moving out, they were quick to offer a lower price. We were good customers on auto pay.. they took advantage and expect us to pay 4x’s what others pay. This needs to stop. There should be a cap. Next stop is to report to the BBB. .

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Consumer
GB

Great service I’m a previous tenant and everything was great then so I stopped by to get some boxes, I have to say I received the best service ever, Sam (Samantha) was so kind and professional that I had to leave them my pocket of candy, living in Petaluma it’s the only place I'd go, I think it deserves 10 stars. Thank Tou Public Storage, Steve in Ptown

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Jill Reeves
GB

Public storage is a rip off I started with community storage 15 years ago and public storage bought community storage. They have gone up from 185 to 360 a month for a 10 x 20 climate control I've been shopping and I just rented a 10 x 20 climate control from I storage on FM 2920 in spring for 118 a month

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