Raheem de Castro
GBPublic storage in Virginia Beach Public storage in Virginia Beach, Va at the 2109 Greenwell Road 23455 The employee Mashana was very well spoken and help with my payments. I was very impressed. Excellent customer service and support.
Jamee
GBBeware of the periodic rental raises!!!! There should be a cap on their rental agreement. When I downsized to a smaller unit it didn’t take long before we were notified about the rent increase. We have the smallest storage unit available 5x5 for $127.00 a month. Now, we just got another notice that our price would be $165 per month. That’s more than the 5x10 we use to have. On the site it says a 5x5 is $42 a month!! I feel ripped off. Periodic rental raises are understandable, but not when they jump up $38 extra a month for the smallest unit! As soon as I said we are moving out, they were quick to offer a lower price. We were good customers on auto pay.. they took advantage and expect us to pay 4x’s what others pay. This needs to stop. There should be a cap. Next stop is to report to the BBB. .
Renée Le Floch
GBI want to thank Marc and Chase at Smoky… I want to thank Marc and Chase at Smoky Hill public storage they have been very helpful and professional. It’s the perfect place to let your belongings in good hands! Thanks again! Renee
scott felgenhauer
GBFast & Excellent Service Fast, Easy, In and Out. Clean - easy to use ! This is at 1916 North Elston Ave. Very convenient location. The office Mgr MARI has managed my account perfectly for me. I go in a few days earlier to pay each month. She is fantastic.....
Chris K
GBI will never recommend public storage… I will never recommend public storage to anyone. Not even my worst enemy should experience this horrible customer service