Everything you said about my moving…Great Representation of an Employee! Everything you said about my moving in/reservation was just as you said, Awesome...And the young lady INDIA is so knowledgeable and explain the information so well with clarity, She's a jewel and you should be proud to have her as an employee...Thank You India!

Joy was very friendly and we have a… Joy was very friendly and we have a circumstance that we ran into which we resolved by needing to put my daughter's car in storage which was the easiest solution. Joy was trying to make the situation complicated by asking me all types of questions w why don't you drive the car to xx which was not necessary. O/w she was great in getting the job done.

Made reservation online Made reservation online. Called storage facility prior to vehicle drop off. Got voicemail, left message, never got a call back. No other instructions given. Got to facility (one we’ve used many times in past under different ownership) luckily Bob is still manager and he got us straightened out and all set. If corporations want to take over these facilities they should have better customer service (not counting Bob at L006-he is Awesome!)

Stress Free College Student The customer service agent was extremely friendly and knowledgeable of the type of storage needed for a college student. Very appreciative and stress has diminished with college ending in a few days.

Claire was extremely friendly Claire was extremely friendly, professional, helpful, and made my arrival to Spokane welcoming. The ease and care in which she made sure I had access to a unit as I arrived after business hours alleviated my stress and I could focus on my new surroundings. We laughed and chatted as she took me through the tedious contract requirements whole I was on the road. It was Claire's personality and professionalism which sold me on your company!