Customer assistance is great Customer assistance is great! I did not have the difficulty in looking and booking a storage for my car

The man I spoke with did nothing but… The man I spoke with did nothing but lie to me. I specifically said I needed a unit that I could get into that day and also needed a unit that I had 24-hour access to. He assured me that I could get in immediately and would have 24-hour access. However after making my payment found out that in fact I couldn't get into the unit until the next day and there's no 24-hour access until the next day. He told me what he needed to to get me to give him money that was the gist of it. I was left with no unit and nowhere to put my belongings. After paying an extra $24 for the 24-hour access. I would not recommend this company to anyone.

Don’t trust what they say, verify with actual place Found a storage unit, and reservation agent told me I had until May 9th on a hold for the unit (renting on the 15th) to do the paperwork. Great. I get a call from the place itself and they won’t hold that, they wanted payment right away. When I questioned why the stories were different, I was told that the 3rd party was wrong and they can’t seem to get SpareFoot to stop telling customers that. Very “deceptive business practices” kind of vibe.

The efficiency of the representative to… The efficiency of the representative to get my needs met. He was kind and took time to check for the proximity of the place that I was coming from.

Would recommend to others Very courtesy, had helped me in what I had needed to have to store my belongings and my location.